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BMW of Westlake

Westlake, OH

4.8
4,572 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,572 reviews

March 20, 2016

2016 BMW 640i Gran Coupe Purchase Steve Milhalic was the hardest working man on Saturday 3/12/2016. Steve went beyond the call of duty which allowed my wife and I to drive away in a ne More

by The Faulkners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Mihalic
March 19, 2016

Just love my new BMW X-3 I had a great experience at BMW of Westlake. Howard Schneider was very knowledgeable, helpful, and there was no pressure to buy. He is just a great sa More

by joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Schneider, Nate Lieb
March 19, 2016

Proud new X3 Owner My entire buying experience from start to finish was incredibly cordial and respectful. I never felt pressured, uncomfortable or "taken for". Steve More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb, Steve Mihalic
March 14, 2016

Magnificent Service BMW of Westlake have always given me excellent and prestigious service. I HIGHLY RECOMMEND this dealership for all your BMW needs!!!! My husband recen More

by prina2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer, Tom Zito
March 13, 2016

Extremely Satisfied I have always wanted to own a BMW. Have been recently retired and owning a BMW being on my Bucket List I went to BMW of Westlake to see if that could More

by Love my BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate, John - BMW Geniuses , Steve Mihalic
March 09, 2016

No hassle leasing with BMW of Westlake This is my second BMW I have leased through John Caruso and Adam Moon. Both are easy to work with and are no hassle in looking at deals. They always More

by ghowe66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2016

Review of my Experience I drove about 2.5 hours to BMW of Westlake from Detroit Michigan. I spoke to Tom Zito on the phone a couple of times, asking questions about the car More

by JGood1680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Zito
March 06, 2016

Efficient. Pleasant. Worthwhile. Cuteous and knowledgeable. Appreciated test drive as well as John demonstrating car capabilities which emphasized performance AND safety features. Loo More

by davidbmw328i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2016

Professional and friendly service I have been a BMW customer for several years now and have worked with the team at BMW of Westlake. They have always been very helpful in finding a v More

by UltimateDrivingMachine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2016

My First BMW Experience Went to the auto show to compare Mercedes, Audi, BMW and eventually make a purchase. I liked the Audi A6 but BMW wasn't there to compare. So my wife a More

by mjbakercpa
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot BMW Genius's name but he was great.
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