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BMW of Westlake
Westlake, OH
5,248 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,248 reviews
July 03, 2025
Kevin was wonderful. It’s my first experience with BMW customer service. Kevin communicated clearly. Now I know to request a loaner car for any service work. Hopefull It’s my first experience with BMW customer service. Kevin communicated clearly. Now I know to request a loaner car for any service work. Hopefully I won’t need service anytime soon on my new BMW. More
by JANVULKU
Verified CustomerEmployees Worked With
Kevin in Service
July 03, 2025
Professional. Efficient. Friendly. On time. Excellent communication in person and via text messages. I would highly recommend this BMW dealership. Efficient. Friendly. On time. Excellent communication in person and via text messages. I would highly recommend this BMW dealership. More
by Sumesm
July 03, 2025
The experience was very good. The entire organization was professional as we anticipated from bmw The entire organization was professional as we anticipated from bmw More
by bcncarp459
July 03, 2025
They were prompt in checking me in, completed the oil change in less than 30 mins and had me on my way. Great stuff! change in less than 30 mins and had me on my way. Great stuff! More
by mmcnaght
Employees Worked With
July 03, 2025
They were fantastic! And took care of me and my vehicle. They even dropped the car off at my home And took care of me and my vehicle. They even dropped the car off at my home More
by HECKKEVIN
Employees Worked With
July 01, 2025
This was our second purchase experience with Ken. We appreciate the work he put in to secure the exact car we wanted. We appreciate the work he put in to secure the exact car we wanted. More
by Tamoore
June 29, 2025
Jerry was awesome. Low pressure and is a great guy. We had a great experience with Jerry and BMW Westlake and would recommend. I had one minor issue and they jumped Low pressure and is a great guy. We had a great experience with Jerry and BMW Westlake and would recommend. I had one minor issue and they jumped on it. We love the car. Loved the BMW experience. More
by DSAN411
June 29, 2025
I had a very nice experience with Ken. He was very professional and moved very quickly. He really knows how to get the job done He was very professional and moved very quickly. He really knows how to get the job done More
by SHAWNTAE
June 28, 2025
Quick and good work on my X7. Plan to return for future work and service. Plan to return for future work and service. More
by PAUL@DRUCKENMILLERAGENCY.COM
Employees Worked With
