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BMW of Westlake
Westlake, OH
4,626 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,626 reviews
Verified Customer
December 14, 2023
Didn't provide a 5 due to the ridiculous passing of the 2% credit cost to the customer. Rookie move. If you insist on doing that, raise prices to cover that cost. Still a rookie move but better than what y 2% credit cost to the customer. Rookie move. If you insist on doing that, raise prices to cover that cost. Still a rookie move but better than what you are doing now More
by STEVEGORSKI64
December 14, 2023
Everything was done quickly and Brittany always so helpful. And they cleaned out my car! helpful. And they cleaned out my car! More
by cbaranyi
Employees Worked With
December 14, 2023
This is my 4th BMW from this dealership. The experience has always been excellent so I keep coming back. Service is excellent & John Caruso is my 'go to guy' The experience has always been excellent so I keep coming back. Service is excellent & John Caruso is my 'go to guy' More
by brad z.
December 13, 2023
always great service. the quality of work here is unmatched. i recommend them to all my friends and family the quality of work here is unmatched. i recommend them to all my friends and family More
by votan20212
December 13, 2023
it's was great . .. efficient ... friendly staff..... great job on my vehicle the waiting area was clean .. efficient ... friendly staff..... great job on my vehicle the waiting area was clean More
by O.RODRIGUEZLAW
December 13, 2023
Jimmy Laumer is excellent. He is who I bought my two BMWs from and is the person with whom I deal with for everything. He arranged the service for my X3. He is who I bought my two BMWs from and is the person with whom I deal with for everything. He arranged the service for my X3. More
by abp17
December 12, 2023
Great dealer with a professional, competent, and friendly team! Great dealer with a very professional, competent, and friendly team! Will visit the dealer again in the future. team! Great dealer with a very professional, competent, and friendly team! Will visit the dealer again in the future. More
by rw
