BMW of Westlake - Service Center

Service was completed as discussed. Customer service rep kept me up to date on the progress. Customer service rep kept me up to date on the progress. More

I had a wonderful experience at this BMW dealership. They did fast work and the wait was comfortable. They did fast work and the wait was comfortable. More

Staff very helpful, polite and efficient. Always willing to address any questions or concerns. How ever this last visit I noticed that my washer fluid wasn’t capped off because I ran out a da Always willing to address any questions or concerns. How ever this last visit I noticed that my washer fluid wasn’t capped off because I ran out a day and a half later. But that was ok I had some at home. More

Great service- got me in quick for an oil change. Very easy to schedule online as well Very easy to schedule online as well More

We are new to the area - needed service in a pinch during holidays. Our x5 went 'dead' day before Christmas Eve. Thank you for talking us thru potential issues and queezing us in for service ! We will be bac holidays. Our x5 went 'dead' day before Christmas Eve. Thank you for talking us thru potential issues and queezing us in for service ! We will be back. More

Brittaney Quick and Nate Lieb are always professional, personable and ready to accommodate the services needed. personable and ready to accommodate the services needed. More

Checked everything, was very thorough! Made sure evening was working properly. Thank you! Great job. Made sure evening was working properly. Thank you! Great job. More

Great experience with BMW Westlake. Jim Strunk in service is very helpful, professional and knowledgeable. Dealing with Jim over several years has been a pleasure Jim Strunk in service is very helpful, professional and knowledgeable. Dealing with Jim over several years has been a pleasure More

They have THE BEST customer care! ! Special shout out to Brittany!!! She is the utmost professional ! Special shout out to Brittany!!! She is the utmost professional More

Love that they send you a video of the inspection of your car with recommendations. Went in for an oil change was in and out in about 20 minutes. car with recommendations. Went in for an oil change was in and out in about 20 minutes. More