BMW of Westlake - Service Center

After owning a few cars from a few different dealerships, I can say that BMW Westlake is by far the best experience. From my first experience on the lot browsing cars, to the ease in paperwork, and the frie I can say that BMW Westlake is by far the best experience. From my first experience on the lot browsing cars, to the ease in paperwork, and the friendly helpfulness of the staff, everything has been excellent. I look forward to continuing my business with them. More

I am a busy person I knew my car needed a oil change when the girl called to get the oil change appointment made that help me out a lot. When I got my car back it was wet, when the car dried i when the girl called to get the oil change appointment made that help me out a lot. When I got my car back it was wet, when the car dried it had white dots all over it it looked bad More

Great service every visit! Brittany and Jim were very courteous and followed up on the work that was requested. Loaner car is always a big plus courteous and followed up on the work that was requested. Loaner car is always a big plus More

Good interaction with service advisors. Nice, clean and open waiting area. Pleasant experience overall. The rest of this is to fill the strange requirement of 25 words minimum. open waiting area. Pleasant experience overall. The rest of this is to fill the strange requirement of 25 words minimum. More

Nate was great made sure I was taken care of and I was in and out with a wash thanks for the great feeling best experience and out with a wash thanks for the great feeling best experience More

I was very satisfied with the service performed and impressed by the clean waiting area but wish that there were more reading materials to pass the time. impressed by the clean waiting area but wish that there were more reading materials to pass the time. More

Everyone who works here is so courteous and does a great job. Usually getting your car worked on is a pain but they make it tolerable. My car feels brand new when I pick it up. job. Usually getting your car worked on is a pain but they make it tolerable. My car feels brand new when I pick it up. More

Worked with Jim and he was very accommodating and communication was excellent. Loaner was provided and very much appreciated! Nate was great at pickup too! communication was excellent. Loaner was provided and very much appreciated! Nate was great at pickup too! More

They always get us in fast for service, get the job done fast and are courteous and helpful. Even small issues are taken care of quickly. fast and are courteous and helpful. Even small issues are taken care of quickly. More

Very friendly and fast service , location convenient and very clean , all sitting service writers very friendly and smiling at 8 AM , must like there positions very clean , all sitting service writers very friendly and smiling at 8 AM , must like there positions More