Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,985 Reviews of BMW of Westlake - Service Center
Sort by
January 24, 2025
Andrew is always very helpful in answering my questions or concerns that I may have regarding my new car. or concerns that I may have regarding my new car. More
by rg
Verified CustomerEmployees Worked With
January 23, 2025
BMW of Westlake Ohio did a very very good job servicing my sports utility vehicle my sports utility vehicle More
by CAWLEYM
Employees Worked With
January 21, 2025
I scheduled a regular oil change and maintenance. It was all timely and no issues. It was all timely and no issues. More
by RPLAGENS1963
Employees Worked With
January 21, 2025
It was a great experience. Very kind, detailed, and efficient with my vehicle. Will only bring my BMW to Westlake! Very kind, detailed, and efficient with my vehicle. Will only bring my BMW to Westlake! More
by Erik
January 20, 2025
Helpful! All were attentive. Brought car to me after purchase. Provided assistance in understanding the technology. Good experience. All were attentive. Brought car to me after purchase. Provided assistance in understanding the technology. Good experience. More
by JSLATER
Employees Worked With
January 20, 2025
This dealership is the perfect picture of dealership! Very friendly, welcoming and professional! Sometimes I literally drive there just to look at the cars because I like so much being there! Very friendly, welcoming and professional! Sometimes I literally drive there just to look at the cars because I like so much being there! More
by DANELOS23
January 20, 2025
Great place. Comfortable lounge area. Employees are on top of your needs and let you know as work is being done. Comfortable lounge area. Employees are on top of your needs and let you know as work is being done. More
by jhandley158
January 19, 2025
Brittaney and the crew were amazing. Couldn't ask for a better place for service Couldn't ask for a better place for service More
by bmquick08
Employees Worked With
January 19, 2025
The service was fine, but they clearly did not value my time. I waited nearly 20 minutes for them to bring my car as I was on my lunch break from work. Also the next day I had no washer fluid. Given the time. I waited nearly 20 minutes for them to bring my car as I was on my lunch break from work. Also the next day I had no washer fluid. Given the premium costs I pay for service, I would have expected them to fill that as part of my service. More
by JFERRELLCS
Employees Worked With
January 18, 2025
Very nice and pleasant, very tentative. I would refer friends to bring their vehicle to this location I would refer friends to bring their vehicle to this location More
by KARLA_HOLDEN
Employees Worked With
