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2,050 Reviews of BMW of Westlake - Service Center
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March 08, 2025
Clearly explained the maintenance to be performed and the costs we would incur. Service performed very quickly costs we would incur. Service performed very quickly More
by nbell1414
Verified CustomerEmployees Worked With
March 07, 2025
Cory was very helpful. I am new to the dealership and the service dept. Great Job I am new to the dealership and the service dept. Great Job More
by mrath1
Employees Worked With
March 06, 2025
There is no better BMW dealer than this one/clean / friendly/ respectful and professional plus beautiful people! friendly/ respectful and professional plus beautiful people! More
by DANELOS23
Employees Worked With
March 05, 2025
Cory was excellent. My wife had an issue with her car, she dropped it off at the dealership, Cory knew she was coming and had her in a loaner within minutes. He ordered My wife had an issue with her car, she dropped it off at the dealership, Cory knew she was coming and had her in a loaner within minutes. He ordered the parts right away and we needed her car for a trip a day later and it was done exactly on time. It was a big job. When I dropped the loaner off, Brittney was at the door with my receipt in hand along with my keys. I’ve always had excellent service. It’s like they know what I need before I need it. Thank you. More
by phil.battershell
March 04, 2025
The service was great. The time was acceptable and the customer service was the best that I have every experienced The time was acceptable and the customer service was the best that I have every experienced More
by KENSTOCK428
March 04, 2025
Got an appointment right aware! Matthew kept me well informed of what was going on with my car!! Great customer service. Matthew kept me well informed of what was going on with my car!! Great customer service. More
by RESENDEZ lori
Employees Worked With
March 04, 2025
Service was easy to schedule, the time was convenient and the wait was as promised! the wait was as promised! More
by Jim
Employees Worked With
March 02, 2025
Corey is awsome at his job, always positive and helpful, can’t say enough good things about him! can’t say enough good things about him! More
by STACEYMINIUM
Employees Worked With
March 02, 2025
They took care of me while my care is getting fixed and put me into a new car (loaner) Brittany is awesome! put me into a new car (loaner) Brittany is awesome! More
by PHILLIP.RIVERA440
Employees Worked With
March 01, 2025
Professional, courteous, polite, and a well-oiled machine from top to bottom. Prompt responses and answers to all my questions. Their crew maintained my vehicle as needed then washed it before returning to from top to bottom. Prompt responses and answers to all my questions. Their crew maintained my vehicle as needed then washed it before returning to me. Customer service to a T. Highly recommend them. More
by TFA6267
Employees Worked With
