BMW of Westlake - Service Center

Kevin W. took care of me and I have nothing but the best to say about the service he provided me. He took the time to explain everything to me and provided me took care of me and I have nothing but the best to say about the service he provided me. He took the time to explain everything to me and provided me with all details. I look forward to seeing Kevin on my next appointment. Not everyone provides good service so I definitely appreciate Kevin’s kind attitude and patience. Thank you! More

I contacted the service center from a parking lot in westlake when my car started making very loud noises. Kevin suggested we have the car towed as it might not be safe to drive. Kevin kept us informed westlake when my car started making very loud noises. Kevin suggested we have the car towed as it might not be safe to drive. Kevin kept us informed as a diagnostic was preformed. The problem was diagnosed and repaired. Kevin did an outstanding job taking care of us and my BMW. More

Kevin very accommodating and professional. Did not suggest superfluous service and costs that were, alternatively, recommended by Toledo dealer. Did not suggest superfluous service and costs that were, alternatively, recommended by Toledo dealer. More

Very veryvery very very very Very very good very good very good very nice very good very good very nice very good More

Matt, the service team member was great to work with. They provided a loaner car for me and kept me informed as the service progressed. They provided a loaner car for me and kept me informed as the service progressed. More

They are easy to work with. They kept me informed during the process. Use them all the time. They kept me informed during the process. Use them all the time. More

Always working to provide professional customer care to support a perfect experience. Very friendly and attentive to maximize the experience support a perfect experience. Very friendly and attentive to maximize the experience More

Service done to my car was explained and they fixed the problem. Kevin was extremely polite and considerate was I came in. problem. Kevin was extremely polite and considerate was I came in. More

From the moment I got out of my car, I was treated courteously and efficiently. My concerns were handled professionally and thoughtfully. courteously and efficiently. My concerns were handled professionally and thoughtfully. More