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BMW of Westlake - Service Center

Westlake, OH

4.8
1,489 Reviews

1,489 Reviews of BMW of Westlake - Service Center

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April 13, 2024

Perfect experience. Cory was awesome and very professional. Work was done timely and was a pleasant time. More

by Jmccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

BMW of Westlake responded

Thanks for the great review about Cory!

April 09, 2024

I called and they recommended for me to come in, Mathew did great job in taking care of the problem in timely fashion More

by R_HELOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

BMW of Westlake responded

Thanks for the great review about Mathew!

April 07, 2024

Very pleasant customer service experience. Brittney was very professional and kept me informed of my vehicle while I waited for service. I will be back! More

by Teri Caudill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

BMW of Westlake responded

Thanks for the great review about Brittaney!

April 06, 2024

Fast and professional care for the vehicle and the owner. Upfront and honest as to our needs and what was not needed. More

by CMERRIMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

BMW of Westlake responded

Thanks for the positive review!

April 03, 2024

Excellent care of me and did a great job explaining and giving me quotes thank you More

by GINAHASROUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

BMW of Westlake responded

Thanks for the great review!

April 02, 2024

Brittany is a pleasure to work with Brittany is honest and very punctual, very professional More

by David.pasters
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Apr 03, 2024 -

BMW of Westlake responded

Thank you for the awesome review about Brittaney!

April 02, 2024

It was great Brittany is the best It's always a pleasure bringing cars to brittany More

by David.pasters
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Apr 03, 2024 -

BMW of Westlake responded

Thanks for the positive review about Brittaney!

April 02, 2024

Always a pleasure to work with everyone at the dealership! I appreciate their integrity whether I'm buying a car or handling maintenance issues. More

by ccb11
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shaw
Apr 03, 2024 -

BMW of Westlake responded

Thanks for the great review!

April 02, 2024

Brittany is great Brittany the service person is the best in the business honest,up front More

by David.pasters
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Apr 03, 2024 -

BMW of Westlake responded

Thanks for the amazing review about Brittaney!

April 02, 2024

Brittany is always tentative with any issues updates and very knowledgeable when it comes to cars and a pleasure to work with More

by David.pasters
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Apr 03, 2024 -

BMW of Westlake responded

Thanks for the fantastic review about Brittaney!