BMW of Westlake - Service Center

Excellent service at BMW Westlake! The team were professional, efficient, and ensured my car was in top condition when I left. I Highly recommend them for exceptional care and expertis The team were professional, efficient, and ensured my car was in top condition when I left. I Highly recommend them for exceptional care and expertise! More

Efficient and fast service. Excellent communication and description of service. The car was washed and ready in an hour. Well done! Excellent communication and description of service. The car was washed and ready in an hour. Well done! More

Matthew was fantastic, kept me informed along the way and was prompt to return my calls and answer my questions. was prompt to return my calls and answer my questions. More

I have bought 2 cars from Jerry. He’s honest and not pushy. Helped me find the right car at the right time He’s honest and not pushy. Helped me find the right car at the right time More

Job got done on time and correctly. Communication is fantastic. Car was washed and clean. Communication is fantastic. Car was washed and clean. More

Always efficient, friendly service with a nice car wash. Dealership shop was always clean as was the waiting area with refreshments!! Dealership shop was always clean as was the waiting area with refreshments!! More

Overall experience was good. Finance was prepared and very fast. The car was not ready upon arrival and took over an hour. Was disappointing to have to wait on the sales guy afte Finance was prepared and very fast. The car was not ready upon arrival and took over an hour. Was disappointing to have to wait on the sales guy after having a scheduled appointment and driving 2 hours. Also the car was not reset from a tech perspective as it was a dealer demo - another disappointment. More

You would wish that the mechanic would allow you to see while the car in up for service. and go over concerns in person. while the car in up for service. and go over concerns in person. More

Brittney is the best. Very capable and competent. Ed the tech did a great video to let me know the status of my x3. Top notch service. Very capable and competent. Ed the tech did a great video to let me know the status of my x3. Top notch service. More

Brittany made the experience so effortless. I’m happy with the service I received. I love having a BMW I’m happy with the service I received. I love having a BMW More