BMW of Westlake - Service Center

BMW Westlake overall has impeccable service. It started the minute I pulled in and was greeted at the door until the moment I left the cashiers window. Andrew specifically has been wonderful to It started the minute I pulled in and was greeted at the door until the moment I left the cashiers window. Andrew specifically has been wonderful to work with on what has been a challenging ordeal for me, frankly due to very bad guidance from a local mechanic. I am grateful for Andrew's patience and trusted (which he earned) guidance through this process and would highly recommend Andrew personally and Westlake BMW Service in its entirety to friends and family who continue to choose to buy and drive BMW. Thank you so much, Kim Mulholland More

Kelly was fantastic! She was so helpful and made the car buying experience awesome. She made sure we had all our our questions answered and went above and beyond to meet She was so helpful and made the car buying experience awesome. She made sure we had all our our questions answered and went above and beyond to meet our needs. More

Being an Enthusiast, BMW is my Choice because it’s all about the Details. Brtittaney & Nez at Westlake BMW are Amazing and Always make us feel like VIPs each time we drive in to Westlake BMW! about the Details. Brtittaney & Nez at Westlake BMW are Amazing and Always make us feel like VIPs each time we drive in to Westlake BMW! More

Did an excellent job taking car of my car. Very nice waiting room and staff. Very nice waiting room and staff. More

Brittany is fantastic! She is the glue that holds a place together! Always nice, always professional and willing to talk to you as a person! She is the glue that holds a place together! Always nice, always professional and willing to talk to you as a person! More

I appreciated the consistent communication (updates) on the status of my car. When a loaner car wasn’t available, transportation was provided. Thank you! the status of my car. When a loaner car wasn’t available, transportation was provided. Thank you! More

Great customer service! I would recommend this dealership for service to my friends and family! I would recommend this dealership for service to my friends and family! More

I have always had great service. I appreciate when my sales person stops to say hello. Service is efficient and convenient. I appreciate when my sales person stops to say hello. Service is efficient and convenient. More

Brittaney and Matt were very professional to work with and the mechanic who worked on my car was awesome! I really liked the 30 second video on the overall of my car. Plus, I loved that you guys & gals re and the mechanic who worked on my car was awesome! I really liked the 30 second video on the overall of my car. Plus, I loved that you guys & gals returned my car washed and shiny! Very impressed with your service. More

Mathew was very helpful with getting my car fixed and went a extra mile when certain things wasn't done made me a very happy customer went a extra mile when certain things wasn't done made me a very happy customer More