Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
3,298 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,298 reviews
October 29, 2026
It was good. A little disappointed that you couldn't address the recall since the recall system had been down for a week. A heads up might have helped me reschedu A little disappointed that you couldn't address the recall since the recall system had been down for a week. A heads up might have helped me reschedule the entire appointment rather than making two trips over. More
by boilerbob9
Verified Customer
October 29, 2026
I had a great experience with the purchase of my 2026 Honda CR-V TrailSport. I also had a great experience when I brought my vehicle into for its first service checkup. Honda CR-V TrailSport. I also had a great experience when I brought my vehicle into for its first service checkup. More
by jackdidelot
October 29, 2026
Austin has always taken great care of us and I appreciate his honesty. Always provides great communication. appreciate his honesty. Always provides great communication. More
by troycadotte
Employees Worked With
October 28, 2026
In 2008 I bought a brand new CRV at Basney Honda and experienced a big welcome from Bob Briney. I am still having the car serviced and looked after today by Austin Aufie at Basney Honda and the service experienced a big welcome from Bob Briney. I am still having the car serviced and looked after today by Austin Aufie at Basney Honda and the service level is still wonderful. I am treated by being looked after in every way possible - and I enjoy the experience! Keep it up Basney! More
by geo747bro
Employees Worked With
October 27, 2026
Came in for an oil change after purchasing my beautiful Honda Oddysey. (Which is a GREAT vehicle.) Service was great! Quick and easy. Honda Oddysey. (Which is a GREAT vehicle.) Service was great! Quick and easy. More
by DSTEINHOFER
Employees Worked With
October 27, 2026
Hope I get the right person. She was amazing very thorough. Told me what the cost was going to be before starting. Only took an hour and approximately 30 minutes. fastest ever. E She was amazing very thorough. Told me what the cost was going to be before starting. Only took an hour and approximately 30 minutes. fastest ever. Everything was as I left it. I didn't even have to reset y tire indicator.(I usually do) ThANK YOU!!!! More
by barbarakbehnke
Employees Worked With
October 27, 2026
We dropped the car off Wednesday evening for a Thursday morning appointment. The Honda Accord had three or four recalls and needed an oil change. I made this appointment the prior week. Thursday afternoon morning appointment. The Honda Accord had three or four recalls and needed an oil change. I made this appointment the prior week. Thursday afternoon we called and we were told the car had never even been looked at. We were very disappointed that no one called us to let us know this was happening. We had to leave Saturday for vacation and didn’t want the car to be at Honda for another eight days. The car was completed on Friday, but we were very disappointed in Honda and probably won’t use them again. More
by tomloring
Employees Worked With
October 26, 2026
Overall it has been very positive. However I've been having trouble with my tires and/or something else. I have told the customer service person twice and all they say is everything lo However I've been having trouble with my tires and/or something else. I have told the customer service person twice and all they say is everything looks normal and it's not. More
by f15gbrad
October 23, 2026
I have been customer for 28 years and they have always been good to me. Service Department is very helpful, friendly and trustworthy. been good to me. Service Department is very helpful, friendly and trustworthy. More
by BLAKE.HOOVER
