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Basney Honda
Mishawaka, IN
3,053 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 3,054 reviews
June 16, 2026
Made me pay for a new battery and according to hondas 100 month policy you receive a new battery between 1 and three years and the battery was only a year old. Should have been free month policy you receive a new battery between 1 and three years and the battery was only a year old. Should have been free More
by laurieloo10
Verified CustomerEmployees Worked With
Don't know her name female
June 14, 2026
I have been doing business with Basney since 2011 and would never consider going to any other dealership. Chip, Scott, Greg, Jay, and Ken were awesome as usual. They found me a used convertible which i would never consider going to any other dealership. Chip, Scott, Greg, Jay, and Ken were awesome as usual. They found me a used convertible which is exactly what I was looking for and was able to get my daughter an HRV in exactly the color she wanted. I can't say enough good things about our experience! More
by mschindewolf
June 14, 2026
when you try to make an appointment and the service writer Austin says we are short handed try Gurley Leep , Discouraging !!! writer Austin says we are short handed try Gurley Leep , Discouraging !!! More
by gunitauto
June 13, 2026
Love the maintenance Dept especially Austin. He is the reason we keep coming back. He's the best! He is the reason we keep coming back. He's the best! More
by Sherry.pinter
June 12, 2026
Very happy with the purchase of my 2026 Honda Pilot Elite. Scott Allen salesman and Ron Lemanski finance guy made the purchase easy and answered all our questions and were very patient and not pushy. Elite. Scott Allen salesman and Ron Lemanski finance guy made the purchase easy and answered all our questions and were very patient and not pushy. More
by 2026fordyce
June 12, 2026
I will only bring my car to Basney Honda and I love working with Austin. He is professional, knowledgeable, and personable. I always know I am in good hands and all will be taken care of. Thank you!! working with Austin. He is professional, knowledgeable, and personable. I always know I am in good hands and all will be taken care of. Thank you!! More
by faye1109
June 12, 2026
I just wanted to know what is causing an error message on my dashboard- nothing more! After paying a diagnostic fee for this troubleshooting, I do not have an answer to this problem! my dashboard- nothing more! After paying a diagnostic fee for this troubleshooting, I do not have an answer to this problem! More
by LMKRAUSS1
Employees Worked With
June 11, 2026
We hit a LARGE raccoon which did damage to our Civic. The service tech found the problems and it certainly seems to be fixed. Dealership dealt with insurance company. The service tech found the problems and it certainly seems to be fixed. Dealership dealt with insurance company. More
by eichinger3
Employees Worked With
Rick Hoover
June 11, 2026
Clean modern waiting area, friendly staff, fast service. have been there many times...will be back have been there many times...will be back More
by JAC
Employees Worked With
