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Basney Honda
Mishawaka, IN
3,272 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 3,272 reviews
Verified Customer
October 13, 2026
I felt well cared for. I was not forced to pay for additional services. Cynthia recommended that I should wait to replace the brake fluid till my brakes are replaced which I was not forced to pay for additional services. Cynthia recommended that I should wait to replace the brake fluid till my brakes are replaced which will probably be next summer. My car was washed and it seems to run smoother than before I had it serviced by the qualified technicians who serviced my car! More
by normajeanneff
Employees Worked With
Cynthia Krause
October 12, 2026
Your prices are significantly higher than other Honda dealerships. Example, 19 Pilot needed a new start button, you wanted over $400, I had it done at another Honda dealership for $114. Tire rotation, yo dealerships. Example, 19 Pilot needed a new start button, you wanted over $400, I had it done at another Honda dealership for $114. Tire rotation, you want $24, Gates charges $10. More
by Tsdkfisher
October 10, 2026
Austin is always straightforward and pleasant. I look forward to seeing him. The work was done quickly and efficiently communicated to me that it was done I look forward to seeing him. The work was done quickly and efficiently communicated to me that it was done More
by juliedlung
October 09, 2026
Rick Hoover in the service department gave exceptional service yesterday. He let us know when there was a delay and helped us to get a loaner vehicle while they were servicing outs service yesterday. He let us know when there was a delay and helped us to get a loaner vehicle while they were servicing outs More
by ken.becky.holderman
Employees Worked With
October 08, 2026
we live out of town (25mi. ) so we made an appointment (0r so we thought ). we were there waiting for well over two hours before they even looked at our car. we bought a certifi ) so we made an appointment (0r so we thought ). we were there waiting for well over two hours before they even looked at our car. we bought a certified crv so we would not have to put any money into it for quite a while. $1200 for new tires and 4 wheel allignment at 12,500 miles is not why i bought another Honda!! More
by TDSMITHIII
Employees Worked With
October 08, 2026
Honest, thoughtful and meet expectations above and beyond. Appreciated his understanding of my situation with my spouse of 41 years and his medical condition. beyond. Appreciated his understanding of my situation with my spouse of 41 years and his medical condition. More
by Dianecarroll3
