Bayside Chrysler Jeep Dodge

The manager Bob did his best to give me a solution to my vehicle problems vehicle problems More

BEWARE. I HAVE BEEN HERE FOR QUITE A FEW YEARS NOW, 3 LEASED VEHICLES AND ITS HIT OR MISS WITH THIS PLACE. MY LAST VEHICLE WAS GREAT ENGINE WISE. BUT WHEN IN I HAVE BEEN HERE FOR QUITE A FEW YEARS NOW, 3 LEASED VEHICLES AND ITS HIT OR MISS WITH THIS PLACE. MY LAST VEHICLE WAS GREAT ENGINE WISE. BUT WHEN INTOOK IT IN TO SERVICE FOR NAVIGATION NOT WORKING, THE “MECHANIC” DAMAGED THE DASHBOARD AROUND THE RADIO! Had it fixed after speaking with Bob Kennedy even got some freebies for the hassle BUT NOTHING COMPARES OR COULD MAKE UP FOR THE OVERALL SERVICE WHICH I AM NOTICING AFTER LEASING MY 3rd VEHICLE FROM HERE. THE FIRST ONE HORRIBLE AND NOW THIS 3rd 2023 VEHICLE A LEMON!!!YOU WOULD THINK THAT THEY WOULD TREAT THEIR LONG TIME CUSTOMER WITH PRIORITY AND COMPASSION? NOT AT ALL! I AM JUST VERY DISAPPOINTED IN THIS DEALERSHIP AND WITH THE OWNER AL, WHO I THOUGHT WAS LOOKING OUT FOR ME. I would not even give this dealer a 1 star. The only reason I was dealing with this dealer for so long is because of someone I thought I was cool with in the service department but that is questionable now that they have changed over the years from working in this place for so long. Recently leased a 2023 Jeep Grand Cherokee Hybrid and it was a nightmare from the moment I brought it home. WHEN I TRIED TO RETURN IT THE SAME DAY, THEY TOLD ME ACCORDING TO NY STAYE LAW I AM STUCK WITH IT! I have been in the service department about 3 times now- just leased it May 18th! MIND YOU THE MECHANICS DON’T EVEN KNOW HOW TO WORK ON THESE NEWER VEHICLES! How can you sell new hybrid vehicles and not have knowledgeable mechanics there who know what they are doing?! WELL NOW MY CHECK ENGINE LIGHT CAME ON. FIRST IT WAS THE LOUD ENGINE REVVING UP ON ITS OWN (which they told me was normal with Hybrids) NEXT, IT IS xxxxxxx UP GAS, THE BATTERY LEVEL GOES DOWN REALLY FAST ETC ETC. NOW I HAVE A LEMON. FIRST OF ALL THEY PUSHED THIS VEHICLE ON ME EVEN THOUGH I NEVER ASKED FOR A HYBRID! TELLING ME I HAD NO CHOICE BECAUSE THATS ALL THEY HAVE. AND THEY RAN MY CREDIT ALREADY WITH ABOUT 30 credit companies, SO I HAD NO CHOICE NOW BUT TO BE STUCK WITH THEM BECAUSE NOW MY CREDIT SCORE WAS HEAVILY IMPACTED. PLEASE BE CAREFUL. I WOULD NOT EVER GO HERE. THE NICE PEOPLE WHO ARE HERE ARE NO LONGER NICE- THIS DEALERSHIP CHANGED THEM AND TURNED THEM INTO RUDE ARROGANT PEOPLE BECAUSE CUSTOMERS ARE ALWAYS COMPLAINING ABOUT WHAT GOES ON HERE. AND IT LOOKS LIKE THE EMPLOYEES ARE FED UP ALSO! I WOULD NOT RECOMMEND GOING HERE!!!! More

Great Service. Vehicle serviced within a reasonable amount of time. Will definitely return for additional service when needed. Vehicle serviced within a reasonable amount of time. Will definitely return for additional service when needed. More

Great service within a very reasonable amount of time. Will definitely return for additional service if needed. Will definitely return for additional service if needed. More

The main guy in the front its so nice the fact that he speaks english and spanish its so necessary and i love that speaks english and spanish its so necessary and i love that More

The are terrible at communicating. They don't call when parts arrive. Customer service rep is rude. Mechanics failed to fix car. They don't owe up to their mistakes. They don't call when parts arrive. Customer service rep is rude. Mechanics failed to fix car. They don't owe up to their mistakes. More

Very short wait time, exceptional service with fast lube service. Free coffee, Very short wait time, exceptional service with fast lube service. service. Free coffee, Very short wait time, exceptional service with fast lube service. More

Very simple and easy going no hassle or headache got exactly what I wanted Spectacular exactly what I wanted Spectacular More

Great service. Everyone was down to earth and really wanted to help steer us to the right price and right car. People were friendly and honest. And- service Everyone was down to earth and really wanted to help steer us to the right price and right car. People were friendly and honest. And- service plan is amazing!! More

Max helped me with my lease purchase experience. He made it super easy and answered all of my whetsions He made it super easy and answered all of my whetsions More