Bayside Chrysler Jeep Dodge

Best Dealership in Queens! Elia was a great salesman. He was organized, prompt, true to his word, and competent. I receive excellent service Quick, timely experience. You won’t Elia was a great salesman. He was organized, prompt, true to his word, and competent. I receive excellent service Quick, timely experience. You won’t be sorry with this dealership!!! More

Excellent Service The entire experience was exceptional. I left with the exact vehicle I wanted at a price that was fantastic. Adeel went out of his way to ensure I g The entire experience was exceptional. I left with the exact vehicle I wanted at a price that was fantastic. Adeel went out of his way to ensure I got what I was looking for. More

Backwards and lengthy process of buying The process was in my opinion backwards from the very beginning. Shawn started negotiating the price and trade in before i was even able to see a car The process was in my opinion backwards from the very beginning. Shawn started negotiating the price and trade in before i was even able to see a car or what they had to offer. He explained that the reason there was a discrepancy regarding the trade-in value in the KBB online estimate (which i got on Jeep's website at home) and the actual "realistic one" that you get when you enter their dealership, is that the online numbers are just meant to lure you in. I actually think he really meant it. Lance came in to help and place us back on track. I did come in very ready to proceed with car purchase (lease), but this got almost completely derailed, I felt at some point I should just get up and leave. In any event... As i said, i wish we started from looking at what their cars were all about, not from negotiating a price on a car i haven't even seen. That is simply an odd sequence. The overall process became so lengthy, I have never spent this much time buying or leasing a car (and this is my 10th car i own / lease in my lifetime). The main reason for such lengthy process must be some kind of dysfunctional organization in this dealership. And Shawn was not really explaining well why it was taking so long so it felt even worse. He left me to sign a bunch of papers without ever going over them to explain what exactly i was signing. Eventually i went out to transfer stuff from my old car to the new one. Shawn went out few minutes later to transfer the plates, and came back to inform me that in the meantime i got a parking ticket on my old car as the meter expired. But the best of all is his solution to this problem - he gave me a different window decal to mail back and try to dispute the ticket. Do you know, Shawn, this is illegal? In any event, eventually we made it to the finance guy named Sean Rickard who seemed really on top of things and made me feel reassured that i was not in a rabbit hole of some kind or some parallel universe. After that, back to the rabbit hole, again a long wait to finalize everything, Shawn walking in circles and eventually i was getting really tired of the whole thing, when he finally was ready to show me how to start and operate the car i leased... After that, another stretch of a long wait to get the registration done. At this point, Lance was very apologetic and promised i will get free oil changes when i come for service in the future - let's see whether this got recorded anywhere. They probably know how painful this process was, since i never got a followup call from anyone from the dealership - shouldn't this be a very basic customer service practice? More

Wonderful non stressful experience Came into dealership to look around at 2019 Jeep’s Cherokees. (If we went with a new Jeep this would be our 3rd ) Always dreaded buying new cars beca Came into dealership to look around at 2019 Jeep’s Cherokees. (If we went with a new Jeep this would be our 3rd ) Always dreaded buying new cars because of the hard uncomfortable sales pitches we got from all our previous salespeople. But then we were introduced to Turgo Tropnasse. Turbo was a amazing salesperson. He listened to our needs and came up with several options. He made sure we test drove the vehicles we were interested in and when we made our final decision he worked with us to make sure we got the exact car we wanted. Thanks to Turgo’s amazing sales knowledge and non pressured ways my husband and I thoroughly enjoyed both the car shopping experience and are now enjoying driving our new Jeep vehicle. More

Quick and great service Got there early and was able to make it to work on time after the service was performed. Thanks to the team at Bayside Chrysler Jeep Dodge. Got there early and was able to make it to work on time after the service was performed. Thanks to the team at Bayside Chrysler Jeep Dodge. More

They make me feel at home at all Time!!! First of all, Jay and joanna are the best like always. No matter the time or problem they are always open to help. I always do my oil change every First of all, Jay and joanna are the best like always. No matter the time or problem they are always open to help. I always do my oil change every 3 month , but this time I had to do my inspection too. They always made me feel good and give me great services experience. They are just amazing. Keep the hard work and excellence up. More

Great I had an issue with my water pump and I had the car towed in for free thanks to the Chrysler roadside service. I then got the car back with in hours. I had an issue with my water pump and I had the car towed in for free thanks to the Chrysler roadside service. I then got the car back with in hours. The service department is fantastic and Brian made sure to keep me posted frequently. The young lady in the front was also a pleasure and helpful. There’s a dodge dealership closer to my house but I would rather travel to the bayside location. More

Jeep Wrangler If your looking for a dealership that treats you as family and works for the best deal for you this is the place..........Ask for Tyler he is the BEST If your looking for a dealership that treats you as family and works for the best deal for you this is the place..........Ask for Tyler he is the BEST !!!!! More

The best customer service We will never use another dealer. Avi went above and beyond to help us make our deal happen. Everyone at the dealership is very customer oriented. The We will never use another dealer. Avi went above and beyond to help us make our deal happen. Everyone at the dealership is very customer oriented. They listen to your needs and make it happen. We are very satisfied and loving both of our Jeeps. More

Nice and professional Everyone was helpful in helping us.I will recommend my family and friends to this dealership. I will also ho to the service department for service. Everyone was helpful in helping us.I will recommend my family and friends to this dealership. I will also ho to the service department for service. More