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Bayside Chrysler Jeep Dodge - Service Center

Bayside, NY

4.4
4,418 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams. Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you. Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape. We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .

212-19 Northern Blvd

Bayside, NY

11361

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4,418 Reviews of Bayside Chrysler Jeep Dodge - Service Center

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July 27, 2025

Had an 11:30am appointment for an oil change and when asked what was going on they said it still wasn’t ready. They car wasn’t ready until after 1:45pm. Which is ridiculous when you have an appointment f More

by rbarton45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Kennedy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Dont believe my car was ever fixed especially checking the GPS and location of the car was parked at the same location the entire time. The cover to the module case was still off, found a cup with juice, More

by Trinidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Vincente
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Best dealership in the business. Every department has a top shelf staff. From sales, management to maintenance. Maintenance goes out of its way from the counter people, management an More

by kirkshat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
bobby Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Bayside Chrysler Jeep Dodge responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bayside Chrysler Jeep Dodge, we look forward to having you as a valued customer for many years to come!

July 24, 2025

Happy with the Timely Professional Care of My Jeep . From the start to the end of the Service it was a Nice Day The Employees were Warm and Sincere . Brian was. helpful at the service Desk . More

by LOISRAINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Bayside Chrysler Jeep Dodge responded

Thanks for sharing your thoughts about your experience with Bayside Chrysler Jeep Dodge. We appreciate your business and hope to see you again soon!

July 23, 2025

Awesome staff and excellent service . more importantly everything done on time, I just love it More

by yzaman385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campanella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Shine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you for choosing Bayside Chrysler Jeep Dodge. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 22, 2025

When I got home from my service appointment—a 30‑minute drive—I checked the dashboard and pulled up the tire pressure display. I was stunned to see the front right tire reading only 29 PSI, well below the More

by JACQUES.MILLETT
Recommend Dealer
No
Employees Worked With
I don't have specific names. People where nice, but the service performed is questionable.
Jul 25, 2025 -

Bayside Chrysler Jeep Dodge responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please call and ask for Bob Kennedy for service to discuss this matter further.

July 17, 2025

Very easy to reach open early and close late very convenient i like just for that More

by Francesco58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you, Francesco! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bayside Chrysler Jeep Dodge.

July 14, 2025

Amazing service from start to finish. Fast and friendly service. I never take my lease vehicles anywhere else! More

by J.Hong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 14, 2025

This was a terrible experience, from me having to get my own rental, to not having what I brought my Durango to have fixed, not fixed. Now I have to go through the whole process again. My A/C is making a no More

by gerard.dipreta
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Bayside Chrysler Jeep Dodge responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If you're interested in discussing your experience one-on-one, please contact us directly to share your preferred method of communication, and we'll be in touch. Please call and ask for Lance Madry for sales and Bob Kennedy for service to discuss this matter further.

July 14, 2025

Their Factory trained service technician broke the tabs off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a came More

by C.ramos27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campanella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Madry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Portorreal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Bayside Chrysler Jeep Dodge responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please call and ask for Bob Kennedy for service to discuss this matter further or let us know the best way to contact you and we will reach out. .

Jul 17, 2025 -

C.ramos27 responded

The problem is Bob Kennedy the service manager decides to avoid my phone call every time I call I even had to go into the dealership and confront him and because I filed the complaint with corporate he's avoiding any conversation with me on the phone or in person he filed a warranty claim with corporate for damage they did to my car instead of taking responsibility for the damage his service tech caused even after I provided him video from inside my car showing exactly when the damage was caused even the video with him inside the car turning on and telling him just to push it outside and then 30 days later still no response from him

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