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Beaver Toyota St. Augustine - Service Center

St. Augustine, FL

4.7
607 Reviews

607 Reviews of Beaver Toyota St. Augustine - Service Center

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January 24, 2019

Did not offer car wash I do not whether service change or not. No car wash was offered. Price is ok not great. Maybe will come back again or not. More

by Jason Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea
Jan 25, 2019 -

Beaver Toyota St. Augustine responded

We are so sorry that our car wash is down right now. We hope you come back to see us for your next service appointment!

January 19, 2019

Service is 2 hrs or more of waiting I arrived at service at 10:45 for my 11:00 appt two hours later I had not been called until I went to the service dept. I left the dealership at 12: More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Fallon
Feb 16, 2019 -

Beaver Toyota St. Augustine responded

i'm so sorry for your long wait. We are currently expanding and hope that will help the wait time. Thank you for your business and your patience.

January 17, 2019

Service Moved to St Augustine from Jacksonville. Beaver Toyota was a pleasant experience, I will be using this dealership for my service on my Highlander. All More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cotney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2019 -

Beaver Toyota St. Augustine responded

We are so happy to hear it and Welcome to St Augustine!

January 15, 2019

Service to vehicle Professional work from the service department every time I come in for service. I easily can recommend Scott & service team at Beaver Toyota. We had 3 More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Fallon
Jan 15, 2019 -

Beaver Toyota St. Augustine responded

Thank you so much, we really appreciate your business!

January 09, 2019

Excellent service with a smile. They were fast and very professional. I would definitely contact them for any service issue. I made an appointment easily onlin More

by Bckyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Centeno
Jan 09, 2019 -

Beaver Toyota St. Augustine responded

Thank you for the nice compliment and we appreciate your business!

January 08, 2019

Service checkup Only problem: in the year I have had the car I have been back 5 or 6 times to find.out to use the navigation. Doug spent an hour with me last Friday More

by Janisclaire
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Caroul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Miller, Laura Leclerc, Graham Wisnieski
Jan 09, 2019 -

Beaver Toyota St. Augustine responded

Well 1st we thank you for your patience in this matter and appreciate the 5 stars even though you are having an issue. When you come back to have the navigation looked at again please see me, Nancy West Customer Relations Leader.

January 04, 2019

Maintenance Excellent service. Unexpected vehicle provided while my truck was being worked on. The vehicle was ready for pickup earlier than expected. Will def More

by Jstumpf652
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylie Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cotney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Beaver Toyota St. Augustine responded

That's great to hear. We are so happy you had a great experience!

January 01, 2019

Superior rating This dealership is exceptional. The staff are courteous, knowledgeable & efficient. My visit was at Christmas and I was able to get an appointment imm More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No, Thomas Fallon
Jan 03, 2019 -

Beaver Toyota St. Augustine responded

That's great to hear, thank you very much!

December 29, 2018

happy this experience was a great 1. The waiting time was very impressive this time. The customer service was on point. asked if i needed anything. More

by Dark knight
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Beaver Toyota St. Augustine responded

Great to hear and we thank you for your business!

December 21, 2018

Honest Had my car serviced. The advisor was nice and prompt, but the mechanic was really exceptional. Had the advisor call about something that could have be More

by Dunno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh S
Dec 26, 2018 -

Beaver Toyota St. Augustine responded

We are so glad to hear that our service department took exceptional care of you. We like to think of you as family and want to make sure you are safe while on the roads.

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