Benzel-Busch Motor Car - Service Center

took them a bit to get back to me about whether or not my tire insurance, which was purchased through mercedes, would cover my tires that needed replacing but as soon as it was confirmed, they changed my tir tire insurance, which was purchased through mercedes, would cover my tires that needed replacing but as soon as it was confirmed, they changed my tires really quickly, very accomodating More

Chris Iseman was very helpful from start to finish, service was finished ahead of schedule and came in at less the quoted price. Always worth the trip to Benzel- Busch service was finished ahead of schedule and came in at less the quoted price. Always worth the trip to Benzel- Busch More

This is the worst service I’ve ever experienced. This is the most expensive car I’ve ever purchased and the worst service. I felt like all the care was given during purchase went out of the window w This is the most expensive car I’ve ever purchased and the worst service. I felt like all the care was given during purchase went out of the window when service was needed. This experience has completely undermined my confidence in Mercedes ability!!! More

good teamwork at the service department and friendly. And convenience location for service. Service adviser is experienced on our situation with the car. And convenience location for service. Service adviser is experienced on our situation with the car. More

Great customer service awesome help in answering my questions. The knew the car was in great hands. questions. The knew the car was in great hands. More

I’m sorry to report that it was not what I would expect from a luxury car dealership. from a luxury car dealership. More

Very professional service from start to finish and Chris very professional and gentle good good very professional and gentle good good More

great team. . very professional and attentive in scheduling and follow thru with the service I had on my vehicle. Made extra efforts to have my service completed . very professional and attentive in scheduling and follow thru with the service I had on my vehicle. Made extra efforts to have my service completed in a timely manner. Most appreciated. Thank you all! More

Timely response and kind attention to special requests. Willing to take additional steps to meet personal request. Willing to take additional steps to meet personal request. More

Timely and courteous service. Well organized, clean loaner. It took a while to get the car back which could have been communicated better. Well organized, clean loaner. It took a while to get the car back which could have been communicated better. More