Berger Chevrolet, Inc

I was less than impressed the quick lube customer service. They lost the ability to process debit cards and I waited for about 20 minutes before leaving to go get cash and bring it back. The next d service. They lost the ability to process debit cards and I waited for about 20 minutes before leaving to go get cash and bring it back. The next day I had 4 pending charges for the oil change I just paid cash for. These 4 charges made me over draw on my account. The extra charges were reversed but no extra payment or coms were given for the extra fees that the bank gave me. More

History of the dealership still provides the best customer service. Thank You Spencer's Lcare customer service. Thank You Spencer's Lcare More

I really enjoyed doing business with Berger Chevy. Brian Isch was an awesome guy to deal with! Will never buy anywhere else! This is my go to dealership and salesman will never go anywhere else! Brian Isch was an awesome guy to deal with! Will never buy anywhere else! This is my go to dealership and salesman will never go anywhere else! More

As alway when dealing with Brian everything was handled in a professional manner. I was treated very fairly in getting a fair market value for my trade-in. in a professional manner. I was treated very fairly in getting a fair market value for my trade-in. More

I have bought many a car, and this purchase experience was by far the worst I have ever had. It should have been a slam dunk for Berger (Brian Isch) but the whole thing was fumbled from the moment we wal was by far the worst I have ever had. It should have been a slam dunk for Berger (Brian Isch) but the whole thing was fumbled from the moment we walked in to buy a vehicle picked out via phone call. Brian apologized many times for all of the mishaps that occurred when I tried to have a happy, exciting experience for my 84 year old mother to pick up her new vehicle, but it was insincere, repetitive and ended up being down-right irritating. My mother was so upset with the surprise upcharge, the fact that the vehicle did not have all of the amenities we ordered, and that the AWD was not working on it that she was demanding that we not accept the purchase. I prevailed and she took it home, only to have to drive it from Detroit back to GR the next week for service. The final straw is that she was given only one key remote, and Brian Isch insisting she got two. Isch, along with his "manager" Nicole Sadowski sent her an email say that if she would "fill out your purchase and delivery survey out with a perfect score, once he sees that he will order you a replacement key, and we can get it programed the next time that you visit." That seems a bit like extorsion. After her experience, you would think they would want to do whatever they could to improve her experience, not demand that she lie about it. My whole family have been GM folks for well over 60 yrs, but this was enough to really shake our loyalty. More

Great service, easy transaction. Would definitely recommend working with Brian and his Berger team. Thanks! Would definitely recommend working with Brian and his Berger team. Thanks! More

We have enjoyed working with Berger, we have gotten great service and good communication working with Brian Isch. He has been very helpful and prompt in dealing with us and will look forward to working with service and good communication working with Brian Isch. He has been very helpful and prompt in dealing with us and will look forward to working with him in the future. More

Larry Francis provided exceptional service over the phone and in person as he assisted me in trading my Malibu for a Cruze. I appreciate Larry's philosophy...he treats other people like he wants to be treat and in person as he assisted me in trading my Malibu for a Cruze. I appreciate Larry's philosophy...he treats other people like he wants to be treated himself. Larry gets to know his customers through pleasant conversation, while choosing a vehicle that best meets their needs. How Larry comes across definitely shows that he enjoys the work he has chosen to do on a daily basis. He puts his whole heart into it. Keep up the good work! More

This is my third car that I've bought or leased from Berger. Brian Isch has been my sales person each time. He has always treated me right and always did his best to get me what I wanted in a vehicle. T Berger. Brian Isch has been my sales person each time. He has always treated me right and always did his best to get me what I wanted in a vehicle. Thank you Brian and Berger Chevrolet! More

In 2015 Kia soul anybody market for smooth ride, exc. Braking system, outstanding features ex. Backup camera, Bluetooth, wi-fi, Sirius XM, powerful speaker system, sd card slot, 3 modes driver can choose Braking system, outstanding features ex. Backup camera, Bluetooth, wi-fi, Sirius XM, powerful speaker system, sd card slot, 3 modes driver can choose drive, exc. Heater overall, push button start, sunroof, drivers power seat adjustments, usb port, aux port, cigarette lighter port, if test drive any vehicle this is one that's my two cents. More