Bical Auto Mall

Charlie is fast, easy to work with, honest. He made the whole process very easy He made the whole process very easy More

Bical Auto Mall made my buying experience easy and pleasurable. I would not hesitate to do business with them again. pleasurable. I would not hesitate to do business with them again. More

Thank you for a speedy transaction! Took less than 2 hours to decide, purchase and drive off the lot with a new car! Took less than 2 hours to decide, purchase and drive off the lot with a new car! More

Charlie’s excellent & gives outstanding service! !! I’m a long time customer, I highly recommend bical auto mall !! I’m a long time customer, I highly recommend bical auto mall More

Great service and help in all aspects in buying a new car along with speed in doing everything along with speed in doing everything More

My experience at bical auto mall and salesman Courtney was what I was looking for. Very knowledgeable man who applied no pressure for me to buy. We stayed in constant communication as my vehicle was getti was what I was looking for. Very knowledgeable man who applied no pressure for me to buy. We stayed in constant communication as my vehicle was getting built and answered all questions to the best of his ability. Thanks again for your professionalism. More

Great custom service. Charlie Don't change. I keep the same represent every three years. Charlie Don't change. I keep the same represent every three years. More

Excellent leasing experience. Andrei was so helpful and pleasant. Staff were a pleasure to deal with. First time leasing a Cadillac and would definitely return to and recommend An Andrei was so helpful and pleasant. Staff were a pleasure to deal with. First time leasing a Cadillac and would definitely return to and recommend Andrei and Bical More

I contacted numerous dealers looking for the particular car I wanted without any luck. I was able to find the vehicle at Bical auto mall but was concerned about using Bical as they are located 1.5 hrs from car I wanted without any luck. I was able to find the vehicle at Bical auto mall but was concerned about using Bical as they are located 1.5 hrs from me. was put in contact with Andrei McKenzie who took the time to answer all my questions and concerns about the car and the process of both leasing and financing. I was so comfortable with Andrei and the fact the car was brand new I started the buying process over the phone without physically seeing the car which is out of the norm for me. All paperwork was completed before I even stepped foot in the dealership. On arrival at the dealership Andrei had the car waiting for us and ready to take it on a test drive as agreed. We completed that and spent about 1/2 hr with the finance dept. Once done, Andrei spent close to 2 hrs fully reviewing the car with us and making sure everything was set up for us from OnStar to the my Cadillac app and all onboard apps. Ensuring that both my wife and I were comfortable with the car. I have bought numerous cars from dealerships both used and new. I must say Andrei and Bical offered the best car buying experience I’ve ever had. If you are looking for a new gm or Cadillac I highly recommend you take a look at Bical and ask for Andrei McKenzie as the sales rep. You will not be disappointed. More

Salesman Is Charlie Albany's was great the service departmentIt's with my car and what's very courteous and quick departmentIt's with my car and what's very courteous and quick More