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Bical Auto Mall
Brooklyn, NY
866 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 866 reviews
May 13, 2019
Very happy with my Experience!!! Very happy with my new Chevy Equinox and amazing experience. Very friendly staff. Very helpful and professional approach to the customer. Thank you P Very happy with my new Chevy Equinox and amazing experience. Very friendly staff. Very helpful and professional approach to the customer. Thank you Patrik London. More
by DimaG914
May 11, 2019
Super nice & inviting When you first walk in you’re greeted with a smile and welcomed by many of the staff. Charlie made the process as quick as it could be, talked with me When you first walk in you’re greeted with a smile and welcomed by many of the staff. Charlie made the process as quick as it could be, talked with me in length about the car and had personal conversations that made me feel very comfortable. Extremely happy with my new car and the service I was provided, not to mention ship the dealership itself is beautiful and easy to get to. More
by JB0518
Employees Worked With
May 06, 2019
New Car purchase Charlie is a gentleman. Very knowledgeable about the products he sells. He always makes a fair deal. He looks out for the customers best interest and Charlie is a gentleman. Very knowledgeable about the products he sells. He always makes a fair deal. He looks out for the customers best interest and gets you in the vehicle you want. More
by Frankie M
Employees Worked With
May 05, 2019
Charles Albanese Charlie was knowledgeable, courteous and went to great lengths to meet my requirements. I would highly recommend the salesman and the dealership. He c Charlie was knowledgeable, courteous and went to great lengths to meet my requirements. I would highly recommend the salesman and the dealership. He cares about his customers. More
by momgaeta
May 01, 2019
Great first car experience I came in to buy a vehicle and was approached by Dennis from the start he was polite and asked me what I was looking for , I was a bit nervous , but I came in to buy a vehicle and was approached by Dennis from the start he was polite and asked me what I was looking for , I was a bit nervous , but he calmed me down and showed me what I was looking for . Dave George and Dennis took care of me to the very end . At the end of purchase Dennis took the time to show me how to get the car started set up car subscriptions and made me feel so comfortable with my purchase . I definitely recommend him when you come into the dealership if you want great service .Thanks again Dennis More
by Winsife41
Employees Worked With
Dennis , Dave George
April 26, 2019
The sale or something for a nice The sale parson very nice everyone was very friendly . very good service . The waiting room was clean Very fast service . The owner was very nice The sale parson very nice everyone was very friendly . very good service . The waiting room was clean Very fast service . The owner was very nice More
by Wickednr
April 18, 2019
great team, with great prices and dedicated service Worked with a true professional charlie and well established team in helping me to choose the right vehicle for the right price. They were responsible Worked with a true professional charlie and well established team in helping me to choose the right vehicle for the right price. They were responsible, time sensitive and professional. My family and I are extremely satisfied.. More
by Marty Golden
April 18, 2019
Leased a 2109 Equinox Bical is a great place to get a vehicle. Charlie Albanese went above and beyond to make my leasing experience a pleasant one. Finance department emplo Bical is a great place to get a vehicle. Charlie Albanese went above and beyond to make my leasing experience a pleasant one. Finance department employees Smitty and Megan also provides a pleasant experience helping out with all my paper work. Bical is a beautiful and clean dealership with many amenities to make you feel at home. I will always recommend Bical to anyone I know looking for a new or used vehicle More
by plcapasso
Employees Worked With
April 18, 2019
Amazing Customer Service Walking into Bical Auto Mall you are treated like family. The facility is massive and has wonderful amenities to make you feel right at home. Charlie Walking into Bical Auto Mall you are treated like family. The facility is massive and has wonderful amenities to make you feel right at home. Charlie Albanese did an amazing job helping me pick out the used and certified vehicle that was right for me. I received an excellent price and I’m very happy with my 2106 Chevy Traverse. Smitty and Megan helped me with all my finance paperwork and plates. More
by plcapasso
April 16, 2019
Chevy Equinox Our experience with Charlie was great. He was helpful and friendly. Charlie is very knowledgeable about the cars. The purchase process went well and h Our experience with Charlie was great. He was helpful and friendly. Charlie is very knowledgeable about the cars. The purchase process went well and he kept us informed. More
by Lilly & Vinny
Employees Worked With
