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Big Star Cadillac
Friendswood, TX
3,255 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,255 reviews
December 12, 2025
Bobby has been my service person for the past two caddies, and he keeps us informed about the service on our caddy, always friendly. caddies, and he keeps us informed about the service on our caddy, always friendly. More
by JAMESBEULAH1
Verified CustomerEmployees Worked With
December 12, 2025
Purchased the vehicle and was completely satisfied with the purchase and the service provided will come back once again and refer my friends and family. Thank you the purchase and the service provided will come back once again and refer my friends and family. Thank you More
by markm7520
Employees Worked With
December 11, 2025
Smooth and easy process Had a fantastic experience and will definitely come back on my next purchase for sure will definitely come back on my next purchase for sure More
by markm7520
December 11, 2025
Scheduling is simple and efficient. Ainsley is professional and quick to explain any questions I had. Ainsley is professional and quick to explain any questions I had. More
by RCKANDERSON
December 10, 2025
Whenever I need service, I always go to Big Star Cadillac, and Lee is the one who helps me out. I’ve never had any issues getting a loaner car when needed, and the quality of work is excellent with Cadillac, and Lee is the one who helps me out. I’ve never had any issues getting a loaner car when needed, and the quality of work is excellent with consistent communication throughout. More
by lynquinta
Employees Worked With
December 10, 2025
Exceptional service and straight forward and transparent to our delivery process thanks again we will come back again to our delivery process thanks again we will come back again More
by markm7520
December 09, 2025
Ainsley is the main reason we go to this dealership for our service. As soon as I walk in the door, she makes me feel welcome and goes onto provide professional service every time. She is prompt and knowle our service. As soon as I walk in the door, she makes me feel welcome and goes onto provide professional service every time. She is prompt and knowledgeable about the service being done. Her presence in the service center is a comfortable and warm environment. We need more of this at workplaces and service centers. More
by HildaNorma
Employees Worked With
December 09, 2025
BIG STAR CADILLAC IS THE BEST CADILLAC DEALERSHIP TO PURCHASE A VEHICLE. Fast approval and friendly professional sales, Mario P take care me and answer all my questions 👍🏽👍🏽👍🏽 PURCHASE A VEHICLE. Fast approval and friendly professional sales, Mario P take care me and answer all my questions 👍🏽👍🏽👍🏽 More
by royher12
Employees Worked With
December 09, 2025
I am very happy with my Escalade purchase from Big Star. Matthew Purvis is a great salesman! Very knowledgeable and we really enjoyed working with him. Matthew Purvis is a great salesman! Very knowledgeable and we really enjoyed working with him. More
by TINA38
December 09, 2025
Bring car in for issues and never get resolved and then something else comes up after I leave. Always excuse as to why it isn’t working like it should. Want a new car that I can trust and depend on something else comes up after I leave. Always excuse as to why it isn’t working like it should. Want a new car that I can trust and depend on More
by CSIMP71
Employees Worked With
