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Big Star Cadillac

Friendswood, TX

4.8
3,033 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 3,035 reviews

May 31, 2025

took the time to explain the recommended services clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attent More

by ANA0114
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Ainsley was awesome she went above and beyond when there is a problem she takes care of the issue. More

by Elisjr3092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Big Star Cadillac has the best customer service and best inventory available. Mario was a pleasure to work with, definitely recommend. More

by Dmay1234
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

May 30, 2025

Ainsley is great to deal with. Always professional and courtesy. A great employee to deal with! More

by ROBCOLE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Exceptional service, knowledgeable staff, and unbeatable deals—Big Star Cadillac delivers a luxury experience every time! More

by AstroGirl
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Ainsley goes above and beyond always making sure that the customer is taken care of and if something goes wrong she makes sure it’s corrected. More

by Elisjr3092
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zulfiqar Choudhry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wiem Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

This was one of the best experiences I have had visiting dealerships in the past two weeks. Cristian Mascorro was great a great person to work with, very professional all around great customer support 10out More

by ZSTEPHIT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Mascorro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

The dealership was very welcoming, clean and organized. Everyone was friendly and helpful even though they seemed to be busy More

by javier.campero
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 29, 2025

Love Big Star! Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? More

by Jayneedison
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Velazquez
May 30, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 29, 2025

David is one of the most knowledgeable salespeople I’ve ever met. He doesn’t just know his inventory and product features but of other brands too. I was speaking with him about several other brands and he More

by Satisfiedcustomer95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

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