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Big Star Cadillac
Friendswood, TX
3,054 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,054 reviews
November 02, 2023
Although at times l get a little frustrated about returning my calls, that frustration disappears when l get my car back the service people do a good job of explaining the problem and how it was rect returning my calls, that frustration disappears when l get my car back the service people do a good job of explaining the problem and how it was rectified, the car is returned to me washed and vacuumed. My experience with Big Star from purchase to issues/service is second to none. Special shout out to Jason and Karah. More
by jeffwright9
Verified CustomerEmployees Worked With
zzJason zzWilson, zzKarah zzGonzales
November 02, 2023
Fantastic service I enjoy visiting Big Star Cadillac. Thanks again for wonderful track and service Thanks again for wonderful track and service More
by samshpats
Employees Worked With
October 31, 2023
Lisa Velasco was our sales person, she is fantastic! !! Never felt pressure, very professional and very accommodating and great customer services. Lisa is very committed to customer satisfaction. !! Never felt pressure, very professional and very accommodating and great customer services. Lisa is very committed to customer satisfaction. More
by ealzate
October 31, 2023
Clean effective efficient professional scheduling no problem address concerns after service feel comfortable with services performed. problem address concerns after service feel comfortable with services performed. More
by ANITAZEPPENFELDT
Employees Worked With
Other Employees :
zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales, zzRaven zzRasberry
October 31, 2023
Great customer service! Wiem is a friendly professional who listened to our needs/requirements. Will gladly refer others to Wiem and Big Star Cadillac. Thanks for a great Wiem is a friendly professional who listened to our needs/requirements. Will gladly refer others to Wiem and Big Star Cadillac. Thanks for a great experience. More
by marshahaag
October 31, 2023
I so excited! I had a great experience with Big star Cadillac. Great customer service with everyone. I give 10 stars for Angelika Felix for being awesome and great I had a great experience with Big star Cadillac. Great customer service with everyone. I give 10 stars for Angelika Felix for being awesome and great job making my dream come true!!! More
by karla Velázquez
October 30, 2023
thank you Jose for taking care of my vehicle, I appreciate the great service! Thanks! appreciate the great service! Thanks! More
by rubi.aplatero
Employees Worked With
