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Big Star Cadillac
Friendswood, TX
3,033 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,033 reviews
October 17, 2023
We had a very good experience at the dealership. We were approached as soon as we got out of our vehicle and directed to Our associate who was handling our sale. We were approached as soon as we got out of our vehicle and directed to Our associate who was handling our sale. More
by sallysobba
Verified CustomerEmployees Worked With
October 17, 2023
Ainsley is amazing she reply promptly great customer service, the entire service advisor team is helpful. service, the entire service advisor team is helpful. More
by HIPWRRIFLE
Employees Worked With
October 17, 2023
Ainsley was amazing to work with. She got me in for my appointment and on time, quick turn around process for a rental car, and was very detailed when it came to the overall process f She got me in for my appointment and on time, quick turn around process for a rental car, and was very detailed when it came to the overall process from start to finish. Thank you, Ainsley for showing up to work each day! More
by larraneisham
October 17, 2023
Great dealership, made the process easy all the employees are very nice and helpful. <3 are very nice and helpful. <3 More
by Trinity Pierce
Employees Worked With
Other Employees :
zzSteve zzSons
October 17, 2023
The staff’s is kind and friendly . There are willing to help you with any problems you have There are willing to help you with any problems you have More
by vjac1017
Employees Worked With
Other Employees :
zzJeff zzDial
October 16, 2023
Quick work on the replacement of my windshield washer pump. The ride to and from my house by Alto was very good. The repair was completed the same day, and I was very pleased with that. My Escalade wa pump. The ride to and from my house by Alto was very good. The repair was completed the same day, and I was very pleased with that. My Escalade was washed and cleaned to perfection. This was a 5 Star experience. More
by CUTTYSARK1000
October 16, 2023
Big star and my agent Jason are very professional. I had very good experience to get my dream car 2023 Escalade. I had very good experience to get my dream car 2023 Escalade. More
by chengpeng001
October 16, 2023
Bobby Miller is the absolute best service advisor I have EVER had. A genuine customer oriented advisor who excels at customer satisfaction. EVER had. A genuine customer oriented advisor who excels at customer satisfaction. More
by RSLENWELL
Employees Worked With
October 16, 2023
Scheduling was easy and arrival at dealership was very adminicle.The service personal let you know approximately how long the service would be. Service personnel was eating breakfast .Need to improve on adminicle.The service personal let you know approximately how long the service would be. Service personnel was eating breakfast .Need to improve on identifying African American customers instead of assuming just because we are Black we are that customer. My previous visit gave me the wrong receipt and I didn't notice until I left the dealership. I returned the receipt 15 minutes later.It can happen but it was inconvenient. More
by Lisa
Employees Worked With
October 16, 2023
Customer service is excellent. Quick service, advised of warranty information and promotion on future services Quick service, advised of warranty information and promotion on future services More
by morningbee2005
Employees Worked With
