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Big Star Cadillac
Friendswood, TX
3,055 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,055 reviews
October 16, 2023
So I brought my car to the service department cuz he was making this noise and it's been over 3 weeks since the part has supposed to be an ordered and I still haven't got my car fixed and I'm riding around making this noise and it's been over 3 weeks since the part has supposed to be an ordered and I still haven't got my car fixed and I'm riding around with my car making a lot of noise that doesn't look good for a Cadillac Cadillac so I'm very unhappy right now More
by lofton.hilton
Verified CustomerEmployees Worked With
October 16, 2023
Big star and my agent Jason are very professional. I had very good experience to get my dream car 2023 Escalade. I had very good experience to get my dream car 2023 Escalade. More
by chengpeng001
October 16, 2023
Quick work on the replacement of my windshield washer pump. The ride to and from my house by Alto was very good. The repair was completed the same day, and I was very pleased with that. My Escalade wa pump. The ride to and from my house by Alto was very good. The repair was completed the same day, and I was very pleased with that. My Escalade was washed and cleaned to perfection. This was a 5 Star experience. More
by CUTTYSARK1000
October 15, 2023
Excellent and professional service from Bobby Miller as always!! My cadillac was serviced in a very timely manner!! - You have a life long customer in me!!! always!! My cadillac was serviced in a very timely manner!! - You have a life long customer in me!!! More
by debfuchs
October 15, 2023
I always have Bobby Miller take care of my Cadillac’s service. I trust his recommendations and knowledge for the service it needs. As long as Bobby is there I’ll be back! service. I trust his recommendations and knowledge for the service it needs. As long as Bobby is there I’ll be back! More
by Jamesasr
Employees Worked With
October 15, 2023
I LOVE GOING THERE TO GET MY XT5 WORK ON. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. More
by CECBLA
Employees Worked With
Other Employees :
zzJason zzWilson, zzJeff zzDial, zzRaven zzRasberry
October 15, 2023
I really appreciate the way my service is handled at Big Star Cadillac. Bobby Miller is very competent and professional and I am confident that I can trust the care and service of my car to him and his serv Star Cadillac. Bobby Miller is very competent and professional and I am confident that I can trust the care and service of my car to him and his service department. I rely on Bobby and the service department to insure that my car is at all time in optimum condition. More
by susan.eason
Employees Worked With
October 14, 2023
Wiem is a very professional, efficient and to the point! This is my 2nd vehicle with Wiem. She sure knows how to conduct business! I Highly Recommend her! This is my 2nd vehicle with Wiem. She sure knows how to conduct business! I Highly Recommend her! More
by villamarisol
Employees Worked With
October 14, 2023
Everything was as expected. Did a great job getting the work complete in a timely manner. Did a great job getting the work complete in a timely manner. More
by kyle.fletcher2
Employees Worked With
October 14, 2023
Always great service. Everyone is always polite and the car is always ready when scheduled. Everyone is always polite and the car is always ready when scheduled. More
by MARGARETNELLCOLE
Employees Worked With
