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Big Star Cadillac
Friendswood, TX
2,983 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,983 reviews
February 06, 2025
Pleasant staff who provided support and a timeline for the cars inspection which was completed on time, clean waiting area & restrooms the cars inspection which was completed on time, clean waiting area & restrooms More
by Szr2013
Verified Customer
February 06, 2025
Paid almost $400 for new key fob. I did not think my two 4 year old key fobs were the issue. It still has intermittant no key fob detected. Wrote email to V. Trevino explaining situ I did not think my two 4 year old key fobs were the issue. It still has intermittant no key fob detected. Wrote email to V. Trevino explaining situation regarding my dissatisfaction. Did not hear back from him. I would have liked to discuss the issue further. More
by MARGOLYNN32
Employees Worked With
February 05, 2025
I had problem with my sunroof opening on its own 3 times and at cost of over 5000 between my insurance and out of pocket.Not a good feeling on your product. Isaiah was extremely helpful and listened to my c and at cost of over 5000 between my insurance and out of pocket.Not a good feeling on your product. Isaiah was extremely helpful and listened to my concerns but he can't take service orders and do the repairs. More
by cwiggins15
Employees Worked With
February 05, 2025
My service advisor, Bobby Miller is always available and responsive to my needs. His customer service skills are outstanding and one of my reasons for purchasing a new vehicle from Big Star Cadillac. responsive to my needs. His customer service skills are outstanding and one of my reasons for purchasing a new vehicle from Big Star Cadillac. More
by kay.delgado
Employees Worked With
February 05, 2025
No issues, friendly service and o was offered an oil change plan I am very happy with change plan I am very happy with More
by CORRINE2
February 04, 2025
Thank you for great service! I will be back to Big Star Cadillac for future service needs. I will be back to Big Star Cadillac for future service needs. More
by shanna.mccracken
Employees Worked With
February 04, 2025
Had a good experience and still needing a little more info on my vehicle standards info on my vehicle standards More
by CLOPEZ195261
Employees Worked With
February 04, 2025
Everything was great from the moment we walked into the dealership. We have known Matthew for many years. Matthew's knowledge of the cars and listening to our wishes made this purchase easy. Matthew expla dealership. We have known Matthew for many years. Matthew's knowledge of the cars and listening to our wishes made this purchase easy. Matthew explained and showed us on paper the pros and cons of purchase versus leasing and made the decision for us an easy one. More
by KOZENBER
Employees Worked With
February 04, 2025
Big Star Cadillac is amazing. Shopped all the way from Texas and all I can say is that it is super easy doing business with them! Kevin Sonnier makes it easy to do business with Shopped all the way from Texas and all I can say is that it is super easy doing business with them! Kevin Sonnier makes it easy to do business with them for sure. More
by George R
Employees Worked With
February 04, 2025
Had a great experience when purchasing my XT6 Cadillac. Thank you so much for all your help. Thank you so much for all your help. More
by cpolivej84
