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Big Star Cadillac

Friendswood, TX

4.7
2,986 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,987 reviews

July 14, 2023

Everyone is always pleasant and friendly. They are always helpful and keep you informed about the progress of your car More

by PSYSLO49
Service Price Transparency
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Yes
Employees Worked With
zzKarah zzGonzales
Jul 14, 2023 -

Big Star Cadillac responded

Hello! We are very happy that Karah provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 14, 2023

She was attentive and informative throughout the process. My wait was much faster than expected. More

by DWALAHFISHER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial, zzKarah zzGonzales
Jul 16, 2023 -

Big Star Cadillac responded

Thank you. We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 13, 2023

George was great to work with and is friendly and knowledgeable! Will definitely recommend to friends! More

by joeyives323
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Recommend Dealer
Yes
Employees Worked With
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzKarah zzGonzales
Jul 13, 2023 -

Big Star Cadillac responded

Hi, we are very happy that George and our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 13, 2023

David Burkinsky provided superior customer service and has a great deal of experience with sales and knowledge of the Escalade ESV. I highly recommend David to anyone. More

by Kel
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Kel responded

Excellent customer service!

Jul 13, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that David was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 12, 2023

This is the second time we have leased a Cadillac from Mark. Both times have been a wonderful experience. He always takes his time with us. More

by lojogu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzSteve zzSons
Jul 12, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 10, 2023

Excellent customer service and support from Bobby and the entire crew. Happy to be a client!! Thank you very much for everything!! More

by MR.BRADY2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales
Jul 10, 2023 -

Big Star Cadillac responded

Hi, we are very happy that Bobby and our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 09, 2023

Their service is excellent, the support staff is very easy to communicate with. Prompt service More

by DMSKEETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman
Jul 10, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 08, 2023

I was so impressed with the free Alto car shuttle, the professionalism of the staff and facility, they rotated my tires, changed my oil, took care of the recall plus they washed and vacuumed my car all fo More

by EDA.CORTEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial
Jul 10, 2023 -

Big Star Cadillac responded

Thank you, Eda! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 08, 2023

Jose was extremely helpful and efficient getting me in and out quickly. I have no doubt he will continue to take care of me in the future! More

by meg.bohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Big Star Cadillac responded

Thank you, Meg! We are delighted that Jose was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 07, 2023

Big Star Bobby Miller and Kelly are Great Combo treated me Great thank you for Service and OnStar More

by jobemarvin1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales
Jul 07, 2023 -

Big Star Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jul 07, 2023 -

jobemarvin1959 responded

Y'all my Cadillac Kinfolks Down THA. Street Cool

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