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Big Star Cadillac

Friendswood, TX

4.7
2,989 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,989 reviews

July 01, 2023

This is my 3rd purchase with them. Always a wonderful experience. Eddie is the best salesman. More

by MELLANIEWALTON1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cauton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Beyner-Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial, zzEddie zzLechuga
Jul 03, 2023 -

Big Star Cadillac responded

Thank you, Melanie! We are delighted that Eddie and our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 01, 2023

The dealership got me in the next day and took care of my car for service. Great job. Thanks More

by AMRAFIQ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
Jul 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 01, 2023

Amie did a great job helping to decide lease vs buy. Got the car my wife wanted and everything went seamlessly. More

by mbortka72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzAmie zzGulli
Jul 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that Amie and our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 01, 2023

The dealership is great as always. Very friendly and knowledgeable about the Cadillacs they sell. Will definitely continue coming back More

by jimmyyarbrough1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzPhillip zzConnor, zzJeff zzDial
Jul 03, 2023 -

Big Star Cadillac responded

Thank you, Jimmy! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 30, 2023

Casandra listened to what I was looking for and I walked away with my dream car. Her continued service exceeds my expectations. More

by lindaharrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casandra Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Big Star Cadillac responded

Thank you, Linda! We are delighted that Cassandra was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

Jul 01, 2023 -

lindaharrod responded

I appreciate the good service which will keep me coming back. You have me as a lifelong customer now.

June 29, 2023

Mario was very friendly and he answered all our questions.He is in the right business More

by Gerardo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Big Star Cadillac responded

Thank you, Gerardo! We are delighted that Mario was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 28, 2023

Mario was a great help buying my new Escalade. It was such and easy process with me. Mostly handled everything thru phone and kept good contact with Mario. Thanks Mario you rock More

by Sergio
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Big Star Cadillac responded

Thank you, Sergio! We are delighted that Mario was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 28, 2023

I was simply looking at the possibility of owning a Cadillac and ran into George and things changed. After test driving a few vehicles and explaining what I was willing to pay and what I would like the More

by Dstreetzmgnt
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that George and our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 27, 2023

I had been looking for a vehicle. I stopped by and Gary was great !!! He found what I was looking for and the next day I was in a new Escalade. Since I was from out of town, Gar More

by congistics
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Yannibelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that Gary was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 26, 2023

The buying process was easy and seamless. They really tried to make it as enjoyable as buying a car can be. Haha. Great experience and will buy another vehicle from them without hesitation! More

by Jenny G
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Big Star Cadillac responded

Thank you, Jenny! We are delighted that David was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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