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Big Star Cadillac
Friendswood, TX
3,472 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,472 reviews
September 16, 2023
Create customer service I always go with my appointment. Jeff is helping me highly recommended. He’s a very knowledgeable person. Thank you, Jeff. Jeff is helping me highly recommended. He’s a very knowledgeable person. Thank you, Jeff. More
by JAYDEEPBHATT19
Verified CustomerEmployees Worked With
zzJeff zzDial
September 16, 2023
Went in for an oil change and inspection and traded for a new car.. Yeah new car.. Yeah More
by VWLACKEY
Employees Worked With
September 16, 2023
Every experience we have had with Big Star Cadillac has been amazing. We are always treated like family. We are given 5 star treatment with every interaction. been amazing. We are always treated like family. We are given 5 star treatment with every interaction. More
by LYLY2005
September 16, 2023
The service center's service is normally great. This time it took me 2:15 minutes to get an oil change and nail to be removed out of my tire. I was the first customer and i don't think I saw anot This time it took me 2:15 minutes to get an oil change and nail to be removed out of my tire. I was the first customer and i don't think I saw another customer come into until 10-15 minutes after me. More
by kwretailer1234
Employees Worked With
zzKarah zzGonzales
September 16, 2023
Lisa Velasco is the reason I purchased from Big Star. ..her professionalism..kindness..knowledge of the cadillac...I came for car service..But she was right there to guide me if need be..My husband was ve ..her professionalism..kindness..knowledge of the cadillac...I came for car service..But she was right there to guide me if need be..My husband was very impressed with Lisa's awards...and her knowledge of the cadillac that I purshased. More
by PROPHDEROLAND
Employees Worked With
Other Employees :
Lisa Velasco, zzJason zzWilson, zzKarah zzGonzales
September 16, 2023
Sales person Phillip was very helpful and the whole buying process went smooth!! Staff very friendly! Very satisfied with my purchase! buying process went smooth!! Staff very friendly! Very satisfied with my purchase! More
by rebollarmary85
September 16, 2023
I've been asking everybody about my points how many points do I have to purchase something from Cadillac I'm asking everybody and no one seems to give me an answer do I have points or not points do I have to purchase something from Cadillac I'm asking everybody and no one seems to give me an answer do I have points or not More
by TALBERTMARCUS1975
Employees Worked With
September 16, 2023
Very friendly and knowledgeable staff, always willing to help. Clean dealership and always stocked with bottled water help. Clean dealership and always stocked with bottled water More
by MACAMPOS72
Employees Worked With
September 15, 2023
I was able to schedule my service needs online. It was my first time getting my car serviced here and I was pleased overall. It was my first time getting my car serviced here and I was pleased overall. More
by martinma
September 15, 2023
They were diligent in their effort to finalize a deal that was beneficial to me. Thank you. that was beneficial to me. Thank you. More
by cawrsw
Employees Worked With
