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Big Star Cadillac
Friendswood, TX
3,042 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,042 reviews
January 14, 2023
I have leased 6 cars from Mike at Big Star. I still price check him every time and they have had the best deal every time. My family changes out cars every 2-3 years so I know what I’m doing wh I still price check him every time and they have had the best deal every time. My family changes out cars every 2-3 years so I know what I’m doing when go to buy/lease a car. Before I started dealing with Mike, car shopping was a dreadful experience. I can honestly say that I will not go anywhere else and deal with anyone else. He is the best I have ever met. My daughter was about to buy her first car and everywhere she went they tried to take advantage of her lack of car credit. Mike did me a solid and hooked her up with a great deal. I have never had such great experiences leasing or buying cars until I met Mike and bought from Big Star. I will never go anywhere else. I just can’t say enough great things about Mike and Big Star. I can’t vouch for anyone else at the dealership but Mike is the man to see. He will treat you right! More
by Shannon
January 14, 2023
Angela taught me literally everything I need to know about my new CT5. She knows all the ins and outs. You will leave the dealership happy to know every single feature on your car. about my new CT5. She knows all the ins and outs. You will leave the dealership happy to know every single feature on your car. More
by tsaenz
Employees Worked With
January 14, 2023
Mark was very helpful and make the experience super smooth and easy! He was very clear and honest on everything going on and helped me walk out with a new car! smooth and easy! He was very clear and honest on everything going on and helped me walk out with a new car! More
by Jackelineb98
Employees Worked With
January 14, 2023
Big Star Cadillac will not sell their Escalades at MSRP. Minimum $20,000 over. Salesperson did not disclose until I arrived at the dealership, an hour drive. Minimum $20,000 over. Salesperson did not disclose until I arrived at the dealership, an hour drive. More
by JMM
Employees Worked With
zzPhillip zzConnor
January 14, 2023
I can not say enough about how awesome my experience has been with Big Star Cadillac!! I have purchased two XT5's with the help of Mike Pierce. Mike was so helpful and accommodating. Could not have been been with Big Star Cadillac!! I have purchased two XT5's with the help of Mike Pierce. Mike was so helpful and accommodating. Could not have been an easier purchase! More
by Melinda
January 14, 2023
Mike and Mark have made purchasing vehicles such a smooth experience for us that now my whole family only buys from here. We’ve gotten a total of 7 vehicles from here and each experience has been smooth and experience for us that now my whole family only buys from here. We’ve gotten a total of 7 vehicles from here and each experience has been smooth and painless. My last car, they brought it right to my house and I just had to sign the paperwork. I recommend them to everyone I meet and I can’t wait to get my next vehicle from here More
by karoberts
January 14, 2023
Mark is the best in the business hands down! He will put the customer first & you won’t regret ding business with him! He will put the customer first & you won’t regret ding business with him! More
by Anyssa
Employees Worked With
January 14, 2023
I had a great experience at Big Star Cadillac. I came from out of town to purchase a car. I talked with Jeremy before arriving and told him what I was looking for and what price range. He had what I came from out of town to purchase a car. I talked with Jeremy before arriving and told him what I was looking for and what price range. He had what I was wanting parked in front of the dealership waiting for me. All I had to do was walk in and sign the papers. He was accommodating and got me a great deal. He listened to what price range I was looking for and didn’t exceed my limit. He isn’t pushy and he made the transaction as smooth as possible. He is great at communicating and still answers all of my questions about the car. They gave me a great trade in value for my car as well. More
by Marlee Smith
Employees Worked With
zzJeremy zzRodabaugh
January 14, 2023
Steve was so patient and great to work with! Thanks so much for everyone’s hospitality Thanks so much for everyone’s hospitality More
by Jhelton
January 14, 2023
Excellent, customer service and excellent sales representative, Aimii Gulli pays incredible attention to detail. EXCELLENT! representative, Aimii Gulli pays incredible attention to detail. EXCELLENT! More
by emilianwhite
