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Big Star Cadillac
Friendswood, TX
3,016 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,016 reviews
June 23, 2022
Always a pleasure t bring my Escalade to this dealership! They are always polite & helpful. They listen to your requests & always explain everything in detail! Owning a Cadillac has been a great experience! They are always polite & helpful. They listen to your requests & always explain everything in detail! Owning a Cadillac has been a great experience! Big shout out to my service rep Ainsley who took great care of me! More
by GrammyCrow
Employees Worked With
Ainsley
June 17, 2022
Ruben from Big Star Cadillac went above and beyond on his customer service. He worked with me to resolve the issues I had with a previous sales representative. He uses a no hassle, straightforward and custom customer service. He worked with me to resolve the issues I had with a previous sales representative. He uses a no hassle, straightforward and customer driven approach that makes the customer feel comfortable and heard. Definitely would recommend seeing Rueben and his team at Big Star Cadillac! More
by Sarahd_carr
June 16, 2022
Muy buena atención muy bonitos carros y muy amables rápidos atentos y muy buena comunicación rápidos atentos y muy buena comunicación More
by Ernesto Guevara
June 13, 2022
Nice and pleasant environment. Y salesperson was very knowledgeable and Friendly it made the process so much easier Real enjoyed the Experience Y salesperson was very knowledgeable and Friendly it made the process so much easier Real enjoyed the Experience More
by shubcaps.sh
June 01, 2022
Clean, friendly and professional dealership. I am very impressed by this dealership and would recommend this dealership. I am very impressed by this dealership and would recommend this dealership. More
by ssambaskin
Employees Worked With
June 01, 2022
Excellent on sales professional. Smooth from beginning to driving off the property. I will come back !! Smooth from beginning to driving off the property. I will come back !! More
by ssambaskin
Employees Worked With
May 26, 2022
The worst place. Went in for oil change at 8:30. Was told the shuttle will take me home in 15 min. It did not show up until noon and by that time my car was serviced Went in for oil change at 8:30. Was told the shuttle will take me home in 15 min. It did not show up until noon and by that time my car was serviced and ready to go. Always a waste of time. More
by Jessica
Employees Worked With
Ainsley
May 21, 2022
Amie was awesome. I was extremely picky about what I was looking for. She did not stop until she found the perfect match for me at the right price point. The delivery I was extremely picky about what I was looking for. She did not stop until she found the perfect match for me at the right price point. The delivery to my home made the sale absolutely delightful. I have to say this was my best vehicle purchase experience. More
by Tracy
Employees Worked With
zzAmie zzGulli
