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Big Star Cadillac
Friendswood, TX
3,005 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,005 reviews
August 03, 2017
hyappy customer This is the second Cadillac I have bought from Mark Mauricio and it has been a pleasure doing business with him .Also Kelly Wilson made it so easy in This is the second Cadillac I have bought from Mark Mauricio and it has been a pleasure doing business with him .Also Kelly Wilson made it so easy in the finance dept. More
by msgranny
July 25, 2017
Excellent Service Go see Mark Mauricio, he provides excellent customer service. I have purchased 2 Cadillacs within the last year and everything about the transactions Go see Mark Mauricio, he provides excellent customer service. I have purchased 2 Cadillacs within the last year and everything about the transactions were great, I highly recommend visiting Mark and Ron Carter Cadillac More
by Paul C
Employees Worked With
July 23, 2017
Enjoyable experience. Ron Carter Cadillac and Mark did a great job. The selection of cars is fantastic. Mark is very friendly and professional. He made what is usually a st Ron Carter Cadillac and Mark did a great job. The selection of cars is fantastic. Mark is very friendly and professional. He made what is usually a stressful and long process enjoyable. We were treated well and came home with a beautiful car. We drove past all the other Cadillac dealerships in the area to come to Ron Carter due to their selection. I highly recommend visiting Mark if your interested in a new vehicle. More
by Bridget T.
Employees Worked With
July 19, 2017
Change of Heart ❤️ My first Cadillac was a leased 2014 Escalade ESV, the whole experience from start to finish including service was the worst car buying experience ever My first Cadillac was a leased 2014 Escalade ESV, the whole experience from start to finish including service was the worst car buying experience ever. So my intention towards the end of the lease was returning the vehicle and purchasing another GM Vehicle other then a Cadillac. I was determined to never deal with Cadillac ever again. After I dealt with the Service Manager I had a open mind when Lisa approached me regarding giving not only Cadillac but Ron Carter a second chance. I am happy to say it was truly a different experience this time. May 2017 I returned the 2014 Escalade and leased a new 2017 Escalade ESV. So far I am very happy with my new vehicle. Also I was very pleased with the buying experience this time around. Thank you the Ron Carter staff. More
by Mrs Purnell
Employees Worked With
Other Employees :
The service manager terrible I don't remember his name , zzStuart zzSaragoza, zzJune zzBarron
July 14, 2017
Love my caddy!! Came into the dealership just looking and couldn't resist the deal they gave me. Mark Mauricio and the staff were very helpful. Keep up the great work Came into the dealership just looking and couldn't resist the deal they gave me. Mark Mauricio and the staff were very helpful. Keep up the great work. More
by Amejia68
Employees Worked With
July 14, 2017
DYNAMIC DUO WITH NO MASKS! TO WHOM IT MAY CONCERN; "MARK AND MIKE IN THE MORNING, AFTERNOON AND AT NIGHT TIME!... THESE GUYS WENT TO BAT FOR ME WITH PATIENTS AND UNDERSTANDING TO WHOM IT MAY CONCERN; "MARK AND MIKE IN THE MORNING, AFTERNOON AND AT NIGHT TIME!... THESE GUYS WENT TO BAT FOR ME WITH PATIENTS AND UNDERSTANDING MY NEEDS SHOWING ME AND SENDING ME LINKS OF DOZENS OF NEW CADILLAC CT6 THAT I WAS INTERESTED IN WITH DIFFERENT OPTION , PACKAGES AND COLOR... THEY BROUGHT ONE TO MY HOUSE HERE IN GALVESTON FOR A TEST DRIVE. FOR I AM A CAREGIVER TO MY SISTER WHO IS BED STRICKEN AND CAN NOT LEAVE HER ALONE... THEN A WEEK LATER AFTER I WEIGHED EVERYTHING INTO CONSIDERATION PICKED OUT MY CAR AND THEY BOUGHT IT TO MY HOUSE WITH PAPERS TO SIGN!! THE PRICE I GOT WAS THE BEST FOR WHAT I RECEIVED,. AND TRUST ME WHEN I SAY THAT I DID MY RESEARCH.. WHAT MORE CAN I SAY?? GOOD GUYS, VERY PROFESSIONAL, NO PUSHING NO SHOVING. NO PRESSURE.. More
by luis a risi
July 13, 2017
Cadillac Experience My Husband and I visited Ron Carter Cadillac to inquire about a 2016 Cadillac ATS with very low miles. We have received great service & maintenance ov My Husband and I visited Ron Carter Cadillac to inquire about a 2016 Cadillac ATS with very low miles. We have received great service & maintenance over the last 3+ years after purchasing a new Sonata from Ron Carter Hyundai. My husband was impressed with the Professionalism of Benito Sanchez. I personally felt right at home when Benito's 1st questions were about our family. He was so personable, it was just like talking to a preferred family member! His expertise with " Checking off all the Boxes" when it comes to what we wanted in a luxury car, enabled us to see clearly what others have called the "Cadillac Experience". It's not just an experience, it's a FAMILY to rely on. I will strong recommend Benito to our family and friends! More
by LindaDS
Employees Worked With
Benito Sanchez
July 08, 2017
very pleasant experience Great service and I had a super sales woman by the name of Lisa Velasco. She and Mike Pierce are the best. I would strongly recommend this dealership Great service and I had a super sales woman by the name of Lisa Velasco. She and Mike Pierce are the best. I would strongly recommend this dealership to someone else. More
by Willie from Lake Charles, La.
July 07, 2017
Don & Jo from League City Came in to purchase an Escalade used with low miles. Amie Gulli helped me find a new Escalade for the same price as I thought a used one would cost. I Came in to purchase an Escalade used with low miles. Amie Gulli helped me find a new Escalade for the same price as I thought a used one would cost. I love the deep emerald metallic color everything went smooth Amie was very professional superior customer service. I recommend Amie 100%. Everyone I was in contact with was very professional and helpful. Stuart, Kelly from finance, Rocky from service, and finally Kaitlyn from IT Thanks for giving instructions on the CUE system I learned a lot. Amie is always there for me to answer any question take care of my service appointments. All I can say again is Amie is the best. More
by donjo7777
Employees Worked With
Kelly from finance, Rocky Prado service, Kaitlyn from IT, zzStuart zzSaragoza, zzAmie zzGulli
July 01, 2017
Great Service! Great Service and great deals I recommend to go with Lisa she's a great sales person and will help you with anything you need ! Very happy with this d Great Service and great deals I recommend to go with Lisa she's a great sales person and will help you with anything you need ! Very happy with this dealer ship More
by Eduardo Beltran-Martinez
