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Big Star Cadillac
Friendswood, TX
3,048 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,048 reviews
December 08, 2018
Mark Maurice He truly treats you like family and goes out of his way to give you what you want. Been buying vehicles from him for years. Wouldn’t consider another He truly treats you like family and goes out of his way to give you what you want. Been buying vehicles from him for years. Wouldn’t consider another rep. Ron Carter and Mark have met our needs for years and continue to. Give them a chance, they will make your dreams come true. More
by Dinoteeth42
November 17, 2018
No 1 caddies 2013 now a 2018 👍 My salesmen was a professional in every way he explained what to know about our XT5 as far as it being luxurious plus all features that comes with ou My salesmen was a professional in every way he explained what to know about our XT5 as far as it being luxurious plus all features that comes with our new XT5 👌👍🙏👏 More
by XT5 2018 YES
Employees Worked With
November 03, 2018
What Cadillac is and always should be--the highest standards Not since I worked at and bought my first Cadillac at Bramen Cadillac in Miami 40 years ago, have I found a dealership that upholds the Cadillac stand Not since I worked at and bought my first Cadillac at Bramen Cadillac in Miami 40 years ago, have I found a dealership that upholds the Cadillac standard like Ron Carter. Cadillac, is right up there with the American Flag, Ron Carter Cadillac understands this and displays it from the moment you walk in, until the drive out in your new Cadillac. Head and shoulders above every Cadillac dealer in the Houston Metro Area. Mark Mauricio is a prince of sales decorum. More
by EastProLaw
Employees Worked With
Other Employees :
Lori Schubert
November 02, 2018
Good deal Mark did a good job of finding just the car we wanted and got us a great price and the payment we wanted. Everybody there was very friendly. Mark did a good job of finding just the car we wanted and got us a great price and the payment we wanted. Everybody there was very friendly. More
by Joe’s car
Employees Worked With
October 31, 2018
smoothest car buying experience ever The sales team at Ron Carter made my car buying experience SO smooth. after having some bad experiences at other dealerships, i was ready to give up c The sales team at Ron Carter made my car buying experience SO smooth. after having some bad experiences at other dealerships, i was ready to give up car buying all together. Thanks to the team at Ron Carter, I didn't and I'm now driving the car I wanted and got it for the price I was comfortable with. Best part was they didn't give me the run around and try selling me things I didn't need. Mark Mauricio, Ruben Cauton, & Lisa Velasco were all great to work with. More
by crystal1234
October 24, 2018
Ron Carter Cadillac- First Class Service Ron Carter Cadillac customer service is first class. I'm a three peat customer. At every turn with choosing a new vehicle, executing the sales paper Ron Carter Cadillac customer service is first class. I'm a three peat customer. At every turn with choosing a new vehicle, executing the sales paperwork, to driving away in luxury is an experience well done. Thank you to Mark Mauricio my Sales Manager for making sure everything was done in a quick and timely manner. When they say your a part of the Cadillac Family they mean it. Thank you! Tina Collier More
by Tcollier
Employees Worked With
October 02, 2018
Excellent & Pleasant experience Our experience was excellent from all individuals at Ron Carter Cadillac. Mark Mauricio, our salesman handled everything in a timely & professional ma Our experience was excellent from all individuals at Ron Carter Cadillac. Mark Mauricio, our salesman handled everything in a timely & professional manner. I highly recommend this dealership for its excellent customer service. They are simply kind, professional, and courteous people with a great dealership. More
by Neilani
September 27, 2018
We love our Cadillac We have never owned a Cadillac before but after walking in and meeting Felipe we were sold. Felipe was very helpful and made the process very easy. Th We have never owned a Cadillac before but after walking in and meeting Felipe we were sold. Felipe was very helpful and made the process very easy. The entire process was a breeze and we thank Felipe!! More
by Garrett Knox
Employees Worked With
zzFelipe zzCanales
September 26, 2018
Wonderful experience!! Mark and June are the most wonderful people I have worked with in a long time RE:getting a new car ,not just a car but a luxury Cadillac. They explai Mark and June are the most wonderful people I have worked with in a long time RE:getting a new car ,not just a car but a luxury Cadillac. They explained everything to me from point A to point Z about Cadillacs. Yes I am so excited to enjoy my first ever Cadillac. I am very happy and honored to be a member of the Cadillac a family. More
by Lola1
September 18, 2018
Great customer service! Benito was very knowledgeable and worked very hard to get the vehicle I wanted and the payment! Highly recommend you let Benito put you in the caddy Benito was very knowledgeable and worked very hard to get the vehicle I wanted and the payment! Highly recommend you let Benito put you in the caddy you deserve!! More
by Mannifresh70
Employees Worked With
