Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,005 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,005 reviews
July 01, 2017
Took a little effort, but worked out well Came in to purchase a CPO Cadillac I had viewed online. Liked the car and sat down to discuss pricing and trade. Was told they had a mix up on the p Came in to purchase a CPO Cadillac I had viewed online. Liked the car and sat down to discuss pricing and trade. Was told they had a mix up on the pricing online and it was incorrect, but Lisa and Stuart agreed to honor it with no issue. We could not come to an agreement on trade in value for my old car, so went to another local place and received significantly more. Lisa was great to deal with and I didn't hold the trade in issue against her and went ahead and purchased the vehicle. The dealership agreed to my request for a couple of repairs prior to purchase and then on their own told me they were replacing the headlights as they did not meet their own requirements for the car. They had the repairs done in two days with no hassle and the car is fantastic. Thanks to Lisa, Stuart and also June in finance who did a great job reviewing the paperwork and answering all my questions. More
by John from League City
June 24, 2017
What wonderful and marvelous guy Mark Mauricio!are Mr and Mrs Mcdonald dropped by Ron Carter car browsing. Mrs Mcdonald was showing her husband what car she were interested in Cadillac CT6. We got intr Mr and Mrs Mcdonald dropped by Ron Carter car browsing. Mrs Mcdonald was showing her husband what car she were interested in Cadillac CT6. We got introduced to Mark Mauricio great ambitious man to find the exact car my wife wanted. Everything went smooth and quick by the grace of Almighty God to be blessed with this nice luxury car. Thanks to Mark Mauricio ! More
by Mcdonald Family
Employees Worked With
June 23, 2017
The customer service was outstanding and the personnel Lisa Velasco and June was outstanding !!! The staff was very professional and I enjoyed the whole experience.thanks for the Cadillac experience!!!we d Lisa Velasco and June was outstanding !!! The staff was very professional and I enjoyed the whole experience.thanks for the Cadillac experience!!!we d go back More
by 007
June 15, 2017
Greatest service ever. Form the time we went online , the staff at Ron Carter Cadillac have been awesome. Michael Bowers, our salesman, was so patient, understanding , upfro Form the time we went online , the staff at Ron Carter Cadillac have been awesome. Michael Bowers, our salesman, was so patient, understanding , upfront and honest about our possible purchase to our actual purchase. The whole team was so helpful and kind. No one was pushy or over bearing. They worked for us and with us on every level. So far, greatest car buying experience. #Ron Carter Cadillac in clear lake for life. More
by Wynell Murphy
Employees Worked With
Michael Bowers
June 13, 2017
Great ,friendly,service. Went in to Ron Carter Cadillac just to see a vehicle,and came out driving the same day.Mark Mauricio made everything go smooth and simple like it shou Went in to Ron Carter Cadillac just to see a vehicle,and came out driving the same day.Mark Mauricio made everything go smooth and simple like it should be.Thanks for all the help and good sevice!Keep up the good work.👍🏻 More
by Luis Lopez
Employees Worked With
June 05, 2017
Mark Mauricio was GREAT! My husband and I went in, told them what we wanted and they made the numbers work. I love my car and would recommend Mark Mauricio for any of your tra My husband and I went in, told them what we wanted and they made the numbers work. I love my car and would recommend Mark Mauricio for any of your transactions. Mike Pierce also had a hand in it and he was fantastic too. It was a pretty quick transaction and we were on our way. More
by alister28
June 01, 2017
Great experience! Benito was great, friendly, and patient. Was never pressured. Great experience for my husband and I in getting a vehicle for me. I would highly recomm Benito was great, friendly, and patient. Was never pressured. Great experience for my husband and I in getting a vehicle for me. I would highly recommend this dealership and Benito. Thank you. More
by Newtruck2017
Employees Worked With
Benito Sanchez, zzJune zzBarron
June 01, 2017
They don't disclose wrecked vehicles We bought a CTS 2.0T July 2016 new and found out months later the car was wrecked before we purchased and no one bothered to tell us. Very shady deal We bought a CTS 2.0T July 2016 new and found out months later the car was wrecked before we purchased and no one bothered to tell us. Very shady dealership. More
by Sonya S.
Employees Worked With
June 01, 2017
Couldn't be happier! After owning Infiniti vehicles for over 12 years, I recently made the transition to a Cadillac. Not only was Mark Mauricio amazing through the sales p After owning Infiniti vehicles for over 12 years, I recently made the transition to a Cadillac. Not only was Mark Mauricio amazing through the sales process, but he took the time to walk me through the use of my new car. I'm happy to give my family the proctection of such a wonderful vehicle, and excited to drive such a fine vehicle. Seemless process made even easier with a phenominal staff. Thank you Mark, and Ron Carter Cadillac! Matthew and Bridget Hill More
by Bthill101
May 27, 2017
made buying a car fun The salesman [George clark] was outstanding, very friendly ,very knowledgeable. At no time was I pressured,everyone there was very friendly would high The salesman [George clark] was outstanding, very friendly ,very knowledgeable. At no time was I pressured,everyone there was very friendly would highly recommend the dealership and the salesman More
by deforrest
Employees Worked With
zzGeorge zzClark
