Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,991 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,991 reviews
January 30, 2015
Friendly sales personnel I purchased a Cadillac SRX a week ago after researching online. Was called by the dealership after completing a form on their website. I ended up visi I purchased a Cadillac SRX a week ago after researching online. Was called by the dealership after completing a form on their website. I ended up visiting them that evening & Marvin Webster was assigned to me as my salesman and he did a wonderful job of making me feel at ease because I was a little nervous about buying a new car, much more so buying my first Cadillac!! Marving was very professional and gave me a great deal! Thanks Marvin!! More
by kajnqt
Employees Worked With
Marvin Webster
January 29, 2015
Great Customer Service My first Cadillac and first experience with Ron Carter Cadillac. Great personal service from my salesperson George. Will definitely recommend to my My first Cadillac and first experience with Ron Carter Cadillac. Great personal service from my salesperson George. Will definitely recommend to my friends and family! More
by ACE
Employees Worked With
zzGeorge zzClark
January 27, 2015
Awesome Customer Service! George was AWESOME helping me to understand how to set up my SRX! He took the time to assist me in understanding how the touch screen worked and all George was AWESOME helping me to understand how to set up my SRX! He took the time to assist me in understanding how the touch screen worked and all the necessary settings I needed NOW! His personal attention was truly exceptional & I appreciate that! More
by kajnqt
Employees Worked With
zzGeorge zzClark
January 24, 2015
100 percent satisfied I am very pleased with my Cadillac and experience at Ron Carter. Mark Mauricio, my salesperson was fantastic. I just love my car! I would definitely b I am very pleased with my Cadillac and experience at Ron Carter. Mark Mauricio, my salesperson was fantastic. I just love my car! I would definitely buy another from here. More
by anna
Employees Worked With
January 23, 2015
my first but not last Cadillac we are very pleased with our entire experience with Ron Carter Cadillac. The people at Ron Carter took the time to get to know us and our needs/desi we are very pleased with our entire experience with Ron Carter Cadillac. The people at Ron Carter took the time to get to know us and our needs/desires and THEN discussed vehicles and options that ended up with us purchasing a 2015 SRX. We are very pleased with this car and look forward to a long term customer relationship with the Ron Carter Cadillac family. More
by GLutz
January 22, 2015
Satisfied I had a great experience with Dalilah. She was very professional, knowledgeable, and most of all patient with me. I would recommend her and the dealer I had a great experience with Dalilah. She was very professional, knowledgeable, and most of all patient with me. I would recommend her and the dealership to anyone. More
by Mgsinclair
Employees Worked With
zzDalilah zzPereznegron
January 21, 2015
George Clark/Salesman George Clark our salesperson was wonderful. He was so helpful and bent over backwards for us. I would recommend him to all our friends. He is such George Clark our salesperson was wonderful. He was so helpful and bent over backwards for us. I would recommend him to all our friends. He is such a gentleman and attended to all our needs for this purchase. More
by anacocogirl
Employees Worked With
zzGeorge zzClark
January 17, 2015
Sales and Service My experience after 2 new Escalade purchases and years of routine service of my vehicles is 100% in all areas of expectations. Friendly fast and fair My experience after 2 new Escalade purchases and years of routine service of my vehicles is 100% in all areas of expectations. Friendly fast and fair treatment is my personal experience. More
by Ratanford@ssi-group.net
Employees Worked With
Justin Chreene, zzGeorge zzClark
January 15, 2015
Anties I felt welcomed from the first time I walked in the show room until the end of my deal. Way to go ya"ll!A+ I felt welcomed from the first time I walked in the show room until the end of my deal. Way to go ya"ll!A+ More
by anties
Employees Worked With
zzJimmy zzMauricio, zzDalilah zzPereznegron
January 15, 2015
Exceptional Customer Service I received first rate customer service from the second I walked in the front door. Amie Gulli and Stuart Saragoza explained all my options in detail, I received first rate customer service from the second I walked in the front door. Amie Gulli and Stuart Saragoza explained all my options in detail, providing all information I needed to make the right choice. These guys are professionals, never pushy because they know their products sell themselves after their winning presentation. Amie communicated with me through text messages, answering all my questions. She followed through after the purchase to see how I liked my car. My overall impression with Ron Carter Cadillac, Amie and Stuart is that they provide exceptional customer service. More
by Villarreal
Employees Worked With
zzStuart zzSaragoza, zzAmie zzGulli
