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Big Star Cadillac
Friendswood, TX
3,366 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,367 reviews
August 06, 2021
Excellent customer service advisor and pays a lot of attention to details. Really cares about her customers! attention to details. Really cares about her customers! More
by emilianwhite
Employees Worked With
Other Employees :
David Balar/Service and Melvin Rosales , zzJune zzBarron, Tausif Shah
August 06, 2021
I will always go with Ron Carter… the absolute best!!!! Ami Gulli is the absolute best person to work with. She is very professional, caring, beautiful, smart, and will work so hard to get things taken c Ami Gulli is the absolute best person to work with. She is very professional, caring, beautiful, smart, and will work so hard to get things taken care of and she does. There are no worries when you are working with Ami Gulli !!!!! We love and appreciate Ami so much and if I could I would her fifty stars!! Keep up the greatness Ami❤️❤️ More
by Davishg
Employees Worked With
August 06, 2021
I have bought or leased my last 5 cars/Cadillacs with Ron Carter and it has been a pleasant and professional experience each time. Carter and it has been a pleasant and professional experience each time. More
by debfuchs
August 05, 2021
Angela showed up at my home to deliver my new Cadillac XT5 “dressed to kill.” (My terminology for being WELL DRESSED). She was kind and patiently explained the features in my new Cadillac. Let me just s XT5 “dressed to kill.” (My terminology for being WELL DRESSED). She was kind and patiently explained the features in my new Cadillac. Let me just summarize things up by saying she is a definite asset to her employer and represents her company well!! More
by peterson2119
Employees Worked With
August 05, 2021
Angela truly takes pride in her position and her dealership. She always shows such enthusiasm and strides to provide the best customer service to her clients. dealership. She always shows such enthusiasm and strides to provide the best customer service to her clients. More
by Grahamlivelovelaugh
Employees Worked With
August 05, 2021
Weim Head was awesome!! She, and the dealership went over and beyond for me. Weim personally delivered paperwork and my new car to me at work with no question. The dealership, and Weim were both easy to work and beyond for me. Weim personally delivered paperwork and my new car to me at work with no question. The dealership, and Weim were both easy to work with. Weim went over the paperwork in a clear manner. I give my experience a 5 star because it was the best process I have experienced in buying a car. Thank You Weim! More
by Sarah0114
Employees Worked With
August 05, 2021
They treat you like family. Made me feel comfortable with my purchase and were very competitive on pricing. my purchase and were very competitive on pricing. More
by Alex
August 05, 2021
Classic dealership that will hold on your trade and not be upfront with you. Take you’re car to multiple dealerships to get other bids, because they tried to hold $7,000 on my Dinali when 3 other dealershi be upfront with you. Take you’re car to multiple dealerships to get other bids, because they tried to hold $7,000 on my Dinali when 3 other dealerships hit it at $48k. Mike the GM at this dealership is very smug and insincere. Do yourself a favor and go check out other Cadillac dealerships first. More
by Eric Koob
August 05, 2021
Nice atmosphere. sophisticated interior. elegante showrooms. professional. receptive staff. 10 stars showrooms. professional. receptive staff. 10 stars More
by imarohe
August 05, 2021
If you are looking for a long term partnership, it’s here. The environment is welcoming and the client always comes first in terms of comfort in buying. We’ve purchased four vehicles from this locatio here. The environment is welcoming and the client always comes first in terms of comfort in buying. We’ve purchased four vehicles from this location. Ruben Cauton has been the best partner for vehicle investment and has a keen focus in the safety of our family. More
by arreolaf1
