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Big Star Cadillac
Friendswood, TX
3,052 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,052 reviews
January 30, 2025
Everything was good on deal except I was only given one key fob to my new car. As a dealership they should have order a 2nd key fob for me or at least offered to get me one at a discounted price. key fob to my new car. As a dealership they should have order a 2nd key fob for me or at least offered to get me one at a discounted price. More
by peveto_susan
Verified Customer
January 30, 2025
Great experience! Mark was very helpful with all my questions and concerns. Everyone I encountered at the Big Star was courteous and professional. We will be back in t Mark was very helpful with all my questions and concerns. Everyone I encountered at the Big Star was courteous and professional. We will be back in the future! More
by Acooper12
January 29, 2025
George was AWESOME! ! Received great service and everything went smoothly. Highly recommend this place to everyone! ! Received great service and everything went smoothly. Highly recommend this place to everyone! More
by christy.childress
Employees Worked With
January 29, 2025
Big Star Cadillac and Mark Parsons were great to work with. Mark was helpful in everyway and the process from start to finish was very streamlined and quick. No sitting in the dealership for hours to b with. Mark was helpful in everyway and the process from start to finish was very streamlined and quick. No sitting in the dealership for hours to buy a vehicle. I would definitely recommend Big Star Cadillac to anyone needing a new or used vehicle. More
by kdarling524
Employees Worked With
January 28, 2025
Awesome! I am so happy that I started my search at Big Star in Friendswood, TX, and met an awesome salesman. Charles Jackson made our car buying experience t I am so happy that I started my search at Big Star in Friendswood, TX, and met an awesome salesman. Charles Jackson made our car buying experience the best. He was helpful, knowledgeable, and understanding of what I wanted. From the beginning to the end he was so patient. I appreciate all of his help. From the test drive to pricing he was on it. Thank you so much! More
by jwigg48@yahoo.com
January 28, 2025
I like the they are very helpful and nice have no problem no issues everything is okay no issues everything is okay More
by REDLINE210
Employees Worked With
January 27, 2025
Terrible service not customer attentive failed to notify us the part for the repair had come until we called to inquire about it five days after the part was supposed to be delivered and was told oh yeah it us the part for the repair had come until we called to inquire about it five days after the part was supposed to be delivered and was told oh yeah it just came in.......xx Did not have any loaner cars available had to use Uber I guess Cadillac is building such crappy vehicles these days and so many are in for repairs that they don't have enough loaners to accommodate all the repair customers I had reservations about purchasing another Cadillac from Big Star after the crap experience I had with my last purchase of a supposed certified preowned Escalade This has certainly confirmed my reservations More
by MARKMACHALA
January 27, 2025
She was friendly, professional, and knowledgeable dressed business I have nothing else to say ok business I have nothing else to say ok More
by S.MONT86838
Employees Worked With
January 27, 2025
Bobby always provides Awesome service, Bryan goes above and beyond with concierge service was exceptional and Lori treats you with the most respect and kindness. and beyond with concierge service was exceptional and Lori treats you with the most respect and kindness. More
by Deanna.swmw
Employees Worked With
January 27, 2025
Mr Bobby Miller gave me excepcional service very professional and helpful I will recommend this place to anyone I know professional and helpful I will recommend this place to anyone I know More
by Adriana
Employees Worked With
