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Big Star Cadillac

Friendswood, TX

4.8
3,493 Reviews
At Big Star Cadillac, we believe luxury should be effortless, transparent, and tailored to your life. Proudly serving Houston, Friendswood, Pearland, League City, and drivers throughout Texas, we offer one of the largest selections of new Cadillac models and Certified Pre-Owned vehicles, including the Cadillac Escalade, Cadillac LYRIQ, Cadillac OPTIQ, Cadillac XT5, Cadillac CT5, and Cadillac VISTIQ. UP-FRONT, TRANSPARENT PRICING Whether buying or leasing, the process should be simple and stress-free. That is why Big Star Cadillac is committed to clear, up-front, and transparent pricing on every vehicle we sell. Our online inventory is updated daily with competitive market-based pricing, available incentives, lease offers, and financing options, so you can shop with confidence from the comfort of your home. No games. No surprise ad-ons or hidden fees. Just straightforward pricing and a luxury buying experience built around trust. CADILLAC TO YOUR DOOR - LUXURY DELIVERED DIRECT TO YOU As Houston’s exclusive Cadillac To Your Door dealer, Big Star Cadillac brings the showroom experience directly to your home or office. With this premium concierge service, you can: -Schedule a no-obligation 24-hour test drive -Receive a guaranteed written trade appraisal -Complete your purchase or lease paperwork remotely -Have your new Cadillac delivered to your driveway all across Texas -Enjoy complimentary pick-up and delivery for eligible service visits You never have to visit the dealership unless you want to. We make the drive so you don’t have to. THE CADILLAC EXPERIENCE, REIMAGINED Whether you are shopping for a new Cadillac, exploring EV options like the LYRIQ, OPTIQ, VISTIQ, and Escalade IQ or searching for a meticulously inspected and reconditioned Certified Pre-Owned Cadillac or looking for tremendous savings with our Executive Cadillac Loaner Fleet, our Cadillac Certified Sales Professionals are dedicated to helping you find the perfect vehicle and the right lease or finance plan. Our commitment continues long after the sale with expert maintenance, genuine Cadillac parts, and white-glove service designed to protect your vehicle’s performance, safety, and long-term value. Why Houston Drivers Choose Big Star Cadillac: -Large selection of new and Cadillac Certified Pre-Owned Vehicles -Up-front, transparent pricing -Cadillac To Your Door concierge delivery and service -Beautiful, State-of-the-art Sales & Service Facility -Cadillac Mobile Service+ -Competitive lease and finance offers -Factory-trained service technicians -Convenient location on Gulf Freeway, just 2 minutes south of Beltway 8 VISIT BIG STAR CADILLAC IN HOUSTON Conveniently located in Clear Lake, Big Star Cadillac proudly serves Houston and surrounding communities with a modern luxury automotive experience centered on honesty, convenience, and exceptional customer care. Discover why more Houston drivers choose Big Star Cadillac for transparent pricing, premium service, and Cadillac luxury delivered right to their door.
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 3,493 reviews

March 19, 2026

Easy to schedule, great customer service and communication. Service is quick, convenient and professional. Albert is always professional and strives to provide quality service. The waiting area More

by bettybuckaroo
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Ramirez
Mar 19, 2026 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

March 18, 2026

The online process was fast and effortless, Jason did a great job communicating pretty much 24/7. The dealership had allocation for this car so it worked out well. More

by mike@talton.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Deymel was fantastic with the car basics.
Mar 18, 2026 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 18, 2026

I went to trade in my lease for a new vehicle. My salesperson, Lisa V. addressed all my concerns, made the transition very easy and the whole process quick! More

by SUSANAG_CP
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 17, 2026

Great service and personality’s everything was done in a timely manner and I was always made aware of what needed to be fixed More

by qbe1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 17, 2026

Jose informed me how long the service would take. They did a great job. First class all the way More

by K9PKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 16, 2026

Great customer service. Always keeps me informed as service is being performed. Vehicle is always returned washed and vacuumed. More

by jmhenderson1972
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Rodarte
Mar 18, 2026 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 16, 2026

I come here only to take care of my new car, always have the best service! More

by 0melanievo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 15, 2026

Lee is always so helpful and gets everything taken care of in a timely manner. My only complaint is the lack of loaner vehicles but I know lee can't control that! More

by mandij16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Big Star Cadillac responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

March 14, 2026

Jason was very personable and professional! He was not pushy and so friendly. Great experience ! More

by COURTNEY.EMMERICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

March 14, 2026

Albert is always very helpful and knowledgeable. Thanks for all you do. Big Star Cadillac More

by yskipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

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