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Big Star Cadillac
Friendswood, TX
2,987 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,987 reviews
December 16, 2024
The oil change was gonna take much longer than initially Promised, after I inquired how much longer it will take, I determined I need to go so nice not to be late for work Promised, after I inquired how much longer it will take, I determined I need to go so nice not to be late for work More
by agent_neo
Verified CustomerEmployees Worked With
December 16, 2024
Both the dealership and the staff were very accommodating and professional to me and my son. and professional to me and my son. More
by aamadrid350
Employees Worked With
December 16, 2024
My service advisor could have smiled sounded more happy to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. H to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. However, she never greeting me and didn't seem genuine. THANKS to the guy that helped order my part and read the codes on my truck. More
by GWENSIMS04
December 16, 2024
Great service Mr Lee was great and quick to have my truck ready in time . ready in time . More
by ANA0114
Employees Worked With
December 15, 2024
If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience at this dealership! They are trustworthy, they are honest! I am beyond thankful for them. They have exceptional customer service. More
by Chelseyd1215
Employees Worked With
Other Employees :
zzCyron zzMayo
December 15, 2024
They are great and will do everything they can to make sure the service is good sure the service is good More
by Jewel
Employees Worked With
December 15, 2024
Bobby is a good worker just a little flat but over all good customers service good customers service More
by CUDDLEBEAR0728
Employees Worked With
December 15, 2024
I broufght my car in and they ran diagnoatics real time and identified the issue. I was able to drop my car off and the issue took just a few hours to resolve. It was quick and easy. and identified the issue. I was able to drop my car off and the issue took just a few hours to resolve. It was quick and easy. More
by AMYM1625
Employees Worked With
December 15, 2024
Ainsley is awesome! She consistently goes above and beyond to ensure a stellar experience. Her dedication and helpfulness make a significant positive impact. Her willing She consistently goes above and beyond to ensure a stellar experience. Her dedication and helpfulness make a significant positive impact. Her willingness to go the extra mile and her proactive, solution-oriented attitude are truly commendable. More
by FERNANDO30
Employees Worked With
December 14, 2024
After having my vehicle for a month it was in the shop because of the check engine light coming on. My vehicle was returned to me in one day and in less than 24 hours, the light was back on. However, because of the check engine light coming on. My vehicle was returned to me in one day and in less than 24 hours, the light was back on. However, I would like to mention how absolutely AMAZING Brian was with the concierge service. His quality customer service, calming demeanor, and assurance the service department was capable of properly serving and diagnosing my car was the only reason I returned my vehicle to Big Start for a second opportunity! More
by kristydlee04
Employees Worked With
