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Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,240 Reviews
Call Service Center (281) 819-4641

1,240 Reviews of Big Star Cadillac - Service Center

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November 17, 2024

The service team was very professional and kept me about my progress. I always get great customer service More

by kevinsizelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 17, 2024

Lee is a great service manager. ..............also the party and the food was great!!!!! Thanks for the invite More

by ANNETTE7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 17, 2024

Service was quick and Albert kept me up to date every step of the way. More

by christopher_patina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 17, 2024

Most amazing dealership in Houston. Every one is so helpful. They great you by name when I drive up. More

by BERNADETTE.SELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Beyner-Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casie Shores
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzRaven zzRasberry
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Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

Nov 18, 2024 -

BERNADETTE.SELLERS responded

You all are welcome and Amazing

November 16, 2024

Great communication with Albert. We greatly appreciated the loaner car and the great service. Thanks again for very thing. More

by SHARNCANDLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 16, 2024

Very prompt service and Albert is very helpful and polite. He makes me feel welcome. More

by gardnercjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 16, 2024

God comunicathion and on time and good job an i like the olways wash the car wen i ready More

by Jose
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 14, 2024

Great customer service, very attentive to customers needs,makes sure to gets work done in a timely manner More

by Dannyg010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 14, 2024

Y'all are the most outstanding dealership that I have ever been satisfied with in all the dealerships that I have dealt with. More

by LCHARLESPRAYLOR1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 13, 2024

I like going there they have been nice and what is it about the website about cookies similar technologies More

by Pamela James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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