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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
November 06, 2023
Wonderful service the service advisor was great and knowledgeable thanks Bigstar Kaleb is the best !!!! knowledgeable thanks Bigstar Kaleb is the best !!!! More
by PATRICKADRIAN06
Verified Customer
November 04, 2023
Not expecting to purchase a new vehicle while in for service. I have to give credit to Sales Manager Paul Hewitt for his persuasive sales techniques! Arin was great as was another Sales Manager Gabriel service. I have to give credit to Sales Manager Paul Hewitt for his persuasive sales techniques! Arin was great as was another Sales Manager Gabriel Cruz for helping sort out a snafu after Paul and Arin were out the next day. I’ll continue to come to this dealer for service even though they are not close by. More
by soozylu
November 04, 2023
The service dept has also been very helpful and willing to explain what needs to be done. to explain what needs to be done. More
by ml1940
Employees Worked With
November 01, 2023
Not a good buying experience at Big Star Hyundai with Arin. The car was delivered without floor mats or cargo net. The sunroof was malfunctioning. Despite asking not to install front number plates those Arin. The car was delivered without floor mats or cargo net. The sunroof was malfunctioning. Despite asking not to install front number plates those were drilled in. No one answered my calls for 11 days. Arin did not return calls. Left messages twice with the reception and desk but no one called back about the mats or cargo nets or sun roof. Just a terrible feeling having bought the car from them. More
by nkumar
November 01, 2023
Excellent customer service , car was done when promised and great customer wait area and amenities and great customer wait area and amenities More
by JUANCHO138
Employees Worked With
Other Employees :
Madison Hartung, zzBilly zzWilliams
October 31, 2023
very good service. .its very important to me that my car is serviced...any well taken care of. .its very important to me that my car is serviced...any well taken care of. More
by cynthialanegardner
Employees Worked With
October 30, 2023
Staff was very friendly and approachable. They made the entire negotiation process go by very quickly. They made the entire negotiation process go by very quickly. More
by rownakrahman
October 29, 2023
Staff was very friendly and easy to make a deal with. Would recommend buying from here. Would recommend buying from here. More
by pjrey12
October 26, 2023
Service advisor took my car on time and was very courteous.I was escorted to the comfortable waiting room and was updated 1-2 times on progress of service. Received video of service inspection of ca courteous.I was escorted to the comfortable waiting room and was updated 1-2 times on progress of service. Received video of service inspection of car! More
by DUTCHOM
Employees Worked With
zzBilly zzWilliams
October 26, 2023
Adrian is my service advisor and he is absolutely a caring person. He goes out of his way to help me with my car issues. I have dealt with another advisor there and wasn’t too happy with that person, b caring person. He goes out of his way to help me with my car issues. I have dealt with another advisor there and wasn’t too happy with that person, but Adrian you can always count on him! More
by ANGIE_RIOS
Employees Worked With
