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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
September 08, 2023
Buena atención, los procesos muy rápidos. Falta un poco de explicación acercde los nu Eros para entenderlos bn, se necesitan más incentivos como se tenían antes. Falta un poco de explicación acercde los nu Eros para entenderlos bn, se necesitan más incentivos como se tenían antes. More
by KARIMEORELLANA09
Verified Customer
September 05, 2023
The entire service process (scheduling to arrival at the service department to leaving with a serviced vehicle) was seamless. service department to leaving with a serviced vehicle) was seamless. More
by JENSKI333
Employees Worked With
September 04, 2023
Didnt use the service center yet, but on sales area they are good, all process was pretty good and the guys are nice, keep on going are good, all process was pretty good and the guys are nice, keep on going More
by ricardoreg186
Employees Worked With
September 03, 2023
Great service staff. Everyone is very courteous and friendly. Adrian is very knowledgeable and friendly as well. I will definitely return for future service needs Everyone is very courteous and friendly. Adrian is very knowledgeable and friendly as well. I will definitely return for future service needs More
by Bkasper
Employees Worked With
Other Employees :
Jonathan Adams , Madison Hartung, zzBilly zzWilliams
September 03, 2023
You had our car for over 2 months and never offered us a rental or courtesy car. We had to initiate every interaction to find out the status of our car and our Class Action Settlement claim. rental or courtesy car. We had to initiate every interaction to find out the status of our car and our Class Action Settlement claim. More
by WENDT
Employees Worked With
zzBilly zzWilliams
September 03, 2023
Armando and Sam were very kind and courteous. Exceptional customer service. Would highly recommend to friends and family. Exceptional customer service. Would highly recommend to friends and family. More
by REBECCA.FLEMING0713
September 02, 2023
This has to be the worst service dept. When the tech changed my oil in May, he disconnect the wiring harness to my horn. I had no idea this happened until I went to use my horn and it didn When the tech changed my oil in May, he disconnect the wiring harness to my horn. I had no idea this happened until I went to use my horn and it didn’t work. I called the service dept numerous times to get it fixed. This was in June and they said it couldn’t be fixed until August. I ended up having an accident due to my horn not working. When I spoke to the service Mgr, he said that wouldn’t have happened during an oil change. Yet, I have a video of their tech with his hands under the hood changing my air filters. On top of that, I have had a shake in one of my tires since I bought the car. Of course, they don’t accept the blame for that either and want me to go to discount tire. These are the original tires that came with the car. I came back for a 3rd time for them to look at the tire. I had a 7:15 AM appointment. I had to go to work and asked them when the car would be ready. They said 4 HRS. Excuse me, WHAT??? 4 hrs to look at a tire? Oh and they don’t try to accommodate your work schedule, you have to rearrange your life for THEIR schedule. If you get an oil change, you can guarantee, you will spend 3-4 hrs at the service dept. My time is valuable to me and I don’t want to spend my day off s wasting 3-4 hrs of my time for a SIMPLE oil change More
by annkvolkots
Employees Worked With
Madison Hartung
September 01, 2023
The most friendly customer service and caring people. Made my deal happen. Highly recommended dealership Made my deal happen. Highly recommended dealership More
by hardenluann
Employees Worked With
August 31, 2023
Steph is my service advisor and I had a warning indication about th inverter coolant needing attention on Thursday. She was able to find a appointment for me on monday which is really great. Duri indication about th inverter coolant needing attention on Thursday. She was able to find a appointment for me on monday which is really great. During this call I also talked with Stephanie in the parts department who looked up the cooling fluids for the engine and the inverter. We found that coolant for the engine was low, but not low enough to cause a problem. On monday Step found that the recall for the problem with the inverter couldn't be fixed because the sticker wasn't available to show it had been fixed. Star parts deparment had all the other parts. So we will try again to fix the recall. Star service added fluid to the engine coolant and the car is doing fine. The lady who answers the general phone number and directs the calls was also fantastic. She was very patient making sure I got to talk with everybody to help me determine the source of the problem and possible ways to fix the problem. More
by PAW281
