Big Star Hyundai - Service Center

Good service. I appreciate them taking time to detail my car. The only thing I didn't like was trying to upsell on stuff I didn't feel like I needed/wasn't fully e I appreciate them taking time to detail my car. The only thing I didn't like was trying to upsell on stuff I didn't feel like I needed/wasn't fully explained as to why I "needed" it. More

When in for oil change, tire rotation and replace horn. They had to order horn and to reschedule horn replace. Car felt funny I thought it was the tire rotation. Next morning, still felt/sounded weird, so They had to order horn and to reschedule horn replace. Car felt funny I thought it was the tire rotation. Next morning, still felt/sounded weird, so I pulled over to check tires. There were 2 lugs loose on my back tire. I was able to turn the lugs with my fingers. Slowly drove to dealership which was 3 miles away and They were able to do the same. Immediately took car back and rechecked everything. I or someone could have been seriously injured/killed. I don't understand how this could have happened. More

When I first started taking my car here, it was ok. However, now when I take my car and tell them what is wrong or needs to be done, something new begins going wrong. Ex. One of my internal sockets for However, now when I take my car and tell them what is wrong or needs to be done, something new begins going wrong. Ex. One of my internal sockets for a car charger wasn't working. The man suggested I only use the one that hooks up to my car system (which doesn't make since seeing as though I pay money to use ALL features on my car). When he took it to the back to look at it, and brought it back to me, neither of my sockets were working. Another time they tried to convince me to pay over $1,000 to fix a headlight in my car. I think I have learned my lesson with this place. Not sure I would go back, and I definitely wouldn't recommend to a friend. The last 3 times I went, I asked for them to give me a print out of the things that needed to be done to my car, each time I was told I would get it next time! More

Very slow no communication very pricey no longer cars wait time is way to long wait time is way to long More

Customer service was great and car is left clean after my services are done! Great people services are done! Great people More

Muy bueno estoy bien agradecida. Seguiré bregando con big hunday. Todo estuvo excelente. Buen trato y buen trabajo. Seguiré bregando con big hunday. Todo estuvo excelente. Buen trato y buen trabajo. More

Big Star Hyundai always provides great customer service. I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoin I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoints! More

Me gustó mucho como me atendieron , fue un poco larga la espera pero me sentí confortable en el lugar . espera pero me sentí confortable en el lugar . More

Bryan is a hard worker and strives to process his customers quickly. The carwash is always nice! customers quickly. The carwash is always nice! More

Everyone always takes great care of my car and of me. It’s why I always come back. It’s why I always come back. More