Bill Jacobs BMW

First time buying a car from Bill Jacobs. Overall experience was great. We worked with Client Advisor Harry Gianos . He was very friendly and did not use high pressure sales tactics which m Overall experience was great. We worked with Client Advisor Harry Gianos . He was very friendly and did not use high pressure sales tactics which made buying a car a nice experience. Recommend asking for Harry when buying from Bill Jacobs. More

Purchased my car from here and what a great team to deal with. Very pleased with the service I received. Mark G and his team was excellent. with. Very pleased with the service I received. Mark G and his team was excellent. More

his was my first time purchasing a vehicle from Bill Jacobs (2/16/24) and I could not have asked for a better client advisor than Maggie. She was professional, friendly, knowledgeable about the product Jacobs (2/16/24) and I could not have asked for a better client advisor than Maggie. She was professional, friendly, knowledgeable about the product and responding to my messages quickly. At no point did I feel pressured to buy which I greatly appreciated. Overall, I felt that process was smooth and quick which I have not experienced at other dealerships. I especially appreciated working directly with the client advisor from the beginning and not having to work with for example the internet person then the salesperson. I would not hesitate to continue purchasing from Bill Jacobs. Thank you. More

Work was done in a timely manner. Loaner procedure was quick and easy. Jeff explained work done well. Loaner procedure was quick and easy. Jeff explained work done well. More

During service, Alex Flinn was prompt and attentive which allowed me to quickly get in and out. I appreciate his efforts to accommodate my busy schedule. allowed me to quickly get in and out. I appreciate his efforts to accommodate my busy schedule. More

Thank you Alex for the wonderful service. We definitely will let our friends and family know how great you are. We definitely will let our friends and family know how great you are. More

I have purchased several cars at Bill Jacobs Naperville and I have enjoyed working with Shyann Jones as my Client Adviser. and I have enjoyed working with Shyann Jones as my Client Adviser. More

Alex Flinn was very helpful and provided great service during our visit. BMW not only makes great cars, but they know how to take care of their customers. during our visit. BMW not only makes great cars, but they know how to take care of their customers. More

I worked with Shaun Patterson on the purchase of a new (custom ordered) vehicle. Shaun did a great job of explaining my opportunity and assisted in picking out the options that were best suited for what (custom ordered) vehicle. Shaun did a great job of explaining my opportunity and assisted in picking out the options that were best suited for what I was in search. Though the BMW production scheduled was modified during this process, Shaun was straight-forward and informative in keeping my expectations inline with reality. After the purchase, Shaun and I remain in touch and on several occasions he has assisted in the set-up and changes to my vehicle. I highly suggest working with Shaun. More

My first service with Bill Jacobs BMW was great. They have plenty of loaner cars and my service person Alex Flinn was very helpful. They have plenty of loaner cars and my service person Alex Flinn was very helpful. More