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Bill Utter Ford

Denton, TX

4.9
4,287 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,287 reviews

May 29, 2021

Greg has been my advisor for years - on multiple vehicles for me and my family - I absolutely have the most faith in what he says More

by rmworkaholic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Witt, Mitzi Mangham, Christina Flook, Sharon Moreno
May 28, 2021

Casey our sales person was great! He made the process quick and easy. Toronto was also very friendly and easy to work with as well. More

by jblagg821
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Made sure we had the right VIN and history. Easy service. Quick service. Didn't wait long. Waiting area was clean and nice to be in. More

by gsorensen112571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle White
May 27, 2021

My truck had virtually shoes due to an alternator failure Will Thomason and Perry the service manager were great to work with it was a difficult task. More

by robertgenewise71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Schmitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Krattiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Thomason, Dillon Love, Don Swift, Christina Flook
May 27, 2021

I’ve bought my vehicles from Bill Utter Ford for years as I know their service department stands behind my purchase and have referred many friends and family More

by Stough.don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Utter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Krattiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle White
May 26, 2021

Doyle, Jacob and Eddie did an outstanding job of getting the price right and reducing the amount of time I was in the dealership. Talk about no haggle pricing!! This is by far the best dealership around!! More

by sallyrojas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Trust worthy and efficient. Been using Bill Utter in Dentonvfor 20 + years. Have purchased vehicles and used for service. Always great customer service and maintenance. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
May 26, 2021

Poor customer service training. For example,They are Poor customer service training. For example, They are trained to make the customer go away. instead of servicing the customer! They told me that my 2 More

by rvalle_1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike, Johnny Constancio
May 26, 2021

Service Department was top notch. Even though there was a wait, (Saturday mid morning), it was not longer than I anticipated. Everyone was very professional and polite. Area was VERY clean. More

by Eddielsinclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Love
May 26, 2021

Sincere honest staff . Good selection of inventory to choose from .Easy to do business with .I will tell all my friends to buy from Bill Utter Ford . More

by meshockley53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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