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Boardwalk Ferrari- Service Center

Plano, TX

5.0
839 Reviews

839 Reviews of Boardwalk Ferrari- Service Center

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May 10, 2021

Top notch customer service. Attention to detail, and accommodate your needs. Been going to Boardwalk for 5 years, and always look forward to going. Besides the very best customer serivice and maintenanc More

by Soprano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk experience with us on DealerRater. We appreciate you! Please let Steve and our team know anytime that we may be of further service to you. Make it a great week!

May 09, 2021

Service and communication were great on my first service visit. I also had outstanding help with the parts department on another trip to the dealership. Never had such great service and support before. More

by wklinez327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndi Tarno
May 10, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing Paul Frey and Cyndi Tarno here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

April 26, 2021

Boardwalk Ferrari in Plano is very professional and did a great job on my Ferrari. I have bought many Ferrari's over the years and they have always done a great job on servicing them. More

by hmmeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Apr 26, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your experience with our service team at Boardwalk Ferrari. We appreciate you! Please let Steve and Amanda know anytime that we may be of further service to you. Make it a great week!

April 15, 2021

Annual service for my Ferrari California turned into a bigger ordeal than anticipated . As usual, the BF folks do a great job keeping the lines of communication open, letting me know where they were in th More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Apr 15, 2021 -

Boardwalk Ferrari responded

Tom, thank you for sharing your experience with our Boardwalk Ferrari service team with your annual service on your California. We appreciate you! Please let me know anytime that we may be of further service to you.

April 12, 2021

Boardwalk Ferrari in Plano does an outstanding job of providing high quality, timely, and cost effective service and repair for your Ferrari. The team has an established track record of working with thei More

by Mark P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Boardwalk Ferrari responded

Mark, thank you for recognizing our team at Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you. Have a wonderful week.

April 04, 2021

Great dealership. Service department they do take great care and follow up. I took my California for service and I found out the turbo was not working. Enver and Steve helped to take care and fix the issue More

by Bishani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau
Apr 05, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari experience here on DealerRater. We appreciate you! Please let our sales and service team know anytime that we may be of further service to you. Make it a great week... perfect weather for your Ferrari California.

April 03, 2021

Having purchased my new 355 from Ferrari of Dallas back in 1999, I have had it serviced exclusively at Boardwalk since the dealership opened. Additionally, my Maserati has only been serviced at Boardwalk More

by jwjoycej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Boardwalk Ferrari responded

Thank you for entrusting your 355 to our service team at Boardwalk Ferrari since 1999. We sincerely appreciate your business and recommendation here on DealerRater. Please let Paul Frey know anytime that we may be of further service to you. Make it a great week!

March 29, 2021

My first service experience with Boardwalk Ferrari after switching car brands was better than I expected. They're organized from contacting me to arrange the appointment for my first service to the deliver More

by Headsuppassinglft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing Paul Frey and Boardwalk Ferrari here on DealerRater this morning. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

March 27, 2021

The best service department in exotic car business that I have ever used. McLaren and Bentley of Dallas should be embarrassed!!! Thanks for the help More

by Charles crawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Mar 28, 2021 -

Boardwalk Ferrari responded

Charles, thank you for sharing your service experience with Amanda Tovar. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

March 24, 2021

Chris Williams at Boardwalk Ferrari is absolutely one of the best customer care I ever received. The facility is nice as you would expect and they go above and beyond. Would highly recommend it. More

by ggdandria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing Chris Williams at Boardwalk Ferrari this morning. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great day!

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