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Bob Ferrando Ford

Girard, PA

4.7
2,101 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,101 reviews

July 01, 2021

Bob Ferrando Ford Service center is one of the best customer service driven operation I have ever experienced. They were so accommodating and flexible during my visit. Thank you! More

by RossM754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
July 01, 2021

purchased a nice car but they must have cleared all the codes before i bought it and they refused to fix it. shady if you ask me. More

by 04
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

The service center is so professional and accommodating. They go out of their way to ensure that you have the best possible experience. The guys are awesome. More

by DSWANSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 27, 2021

It was a very good experience with Todd. He was very helpful. More

by Phjmackenzie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2021

Everyone there is very polite and helpful. They answer all your questions. Just a bit expensive with this pandemic. That is okay as long as the repair is completed properly More

by SANDBUN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
June 25, 2021

Great experience. Always friendly staff and great communication. I appreciate their dedication and professionalism. Their prices seem fair compared to other service departments around the county. More

by JBHEASLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 25, 2021

Our service writer, Arlen was very accommodating and understood our concerns. He got us in for service in a reasonable time frame. when we picked up the truck, he went over everything and did a great More

by rehornaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
June 25, 2021

Shawn is great, never had a bad car sold to us. More

by ashleysmart3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Chase
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

Jesse Illig was honest accommodating informative and polite. I would recommend this dealership to anyone.. More

by frln500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barbk, Jesse Illig
June 22, 2021

This dealership has always, in our experience, been a great place to do business. Transactions goes through quickly and easily, making it much easier to get the car that you want. The service department More

by Dave Pugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wolfe
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