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Bob Hook Chevrolet

Louisville, KY

4.9
1,399 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,399 reviews

April 06, 2018

Great experience. Had a great experience dealing with Bill Dabney and Bob Hook buying a car. Wasted no time getting down to a price that we could both agree on and gett More

by Carguy00101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Bob Hook Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2018

Smooth Drove down from Indianapolis and got a great deal. Shannon Ballinger helped me find the right car before I went, Derek Carlton got everything ready w More

by Brandon lobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Carlton, Shannon Ballinger
Apr 09, 2018 -

Bob Hook Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2018

Great experience We got the truck we wanted for the price we needed. They did a great job in working with us and not pressuring for the sale. Will shop there again w More

by Rick S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Bob Hook Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Hook Chevrolet. Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2018

Awesome Experience! From the moment I walked into the dealership Jimmy Harris was very helpful and friendly! He helped me from Vehicle selection to financing. It was a no More

by AGore24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Bob Hook Chevrolet responded

We want all our clients to have a nonsense-free experience with us! We are glad Jimmy was so helpful. It means a lot to us to have earned your recommendation of our dealership, and we look forward to your next visit!

April 02, 2018

Great dealership and excellent service Bought my car here thru David Pryor, who is honest, no nonsense car salesman. David Redding is my go to guy for all my car maintenance, he is very pro More

by PRandeliaSr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pryor
Apr 05, 2018 -

Bob Hook Chevrolet responded

Thank you for sharing your response to our staff's outstanding customer service; we will be sure to pass along your comments to both Davids! We sincerely value your business and look forward to your next visit!

April 02, 2018

Took care of every need with a smile. I'm satisfied with every aspect of the service I received. I was able to trade an upside-down vehicle and my old van with a bad transmission for a fai More

by Al
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Bob Hook Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Hook Chevrolet. Thank you, and we hope to be of service to you again!

March 31, 2018

Excellent customer service! I had such a great experience here. I dealt with Mr.huff and I explained to him my budget and what my needs were and he was very considerate and did n More

by D. York
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Broderek Huff
Apr 03, 2018 -

Bob Hook Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Hook Chevrolet. Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2018

Delightful and quick!!! I had a wonderful visit at this dealership in less than 24 hours Broderek and his team Had me on my way in my new ride. During the deal there were a More

by Paige
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Apr 02, 2018 -

Bob Hook Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 28, 2018

My dream car Just wanna say bill was amazing finding me the perfect car I had so many needs and wants I know he was thinking too him self what have I gotten myself More

by Jmay96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Bob Hook Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 25, 2018

My 2015 Malibu I walked into Bob Hook and several sales people didn't notice me. Then Mr. Dabney seen me from sitting way at his desk and came up to me and said "Can More

by Leah2011
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kris Hurt
Mar 27, 2018 -

Bob Hook Chevrolet responded

Thank you for the great feedback and recommendation! Congratulations on your new Malibu, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

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