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Bob Johnson Buick GMC South

Henrietta, NY

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405 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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4700 W Henrietta Rd

Henrietta, NY

14467

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Showing 405 reviews

June 01, 2018

everything went very well dennis helped out alot . i had some issues with my credit but he was able to help me get through it and put my mind at ease thanks to dennis More

by chrisb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Bob Johnson Buick GMC South responded

That's so great to hear! Thank you for your kind comments and business. I'll forward this onto Dennis and the entire team, They love reading these. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

May 30, 2018

Great experience!!! Great dealership to work with. My sales man, Robert Gordon, was awesome. He explained every question I had and was very patient . When I picked up my More

by bjmcgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Bob Johnson Buick GMC South responded

That's so great to hear! Thank you for your business & wonderful comments about Bob. I'll forward this onto him and the entire team. They love reading these. Enjoy the new Buick and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

May 25, 2018

If you want the best deal in Rochester go see Dennis . Dennis and Jim were excellent. Bought my new 2018 Denali today. The Best deal in Rochester gave me the most for my trade in around . More

by Coreyjroth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Bob Johnson Buick GMC South responded

So great to hear! Thank you very much for your wonderful comments & business. Both Dennis & Jim will truly appreciate it as well. Enjoy the new Denali and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

May 23, 2018

My finicky needs have been met. Tom was helpful, responsive, and provided undivided service. I’m glad that I finally got my GMC and decided to go into Patrick Buick GMC Henrietta. More

by Ms T Love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hawn
May 23, 2018 -

Bob Johnson Buick GMC South responded

That's really great to hear! Thank you for your kind comments about Tom as well. I'll pass this onto the entire team. Everyone will truly appreciate it. Enjoy the new GMC and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

May 09, 2018

Repeat customer. Always a great experience. No pressure sale Mr. Gorden was very helpful and knowledgeable. He new all about the vehicle I purchased, 2018 Terrain, He was also very helpful in the decision to lea More

by Drossignolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Bob Johnson Buick GMC South responded

That's great to hear! Thank you for your wonderful comments & business. It's truly appreciated. I'll pass this onto Bob & Dave. They'll love it. Enjoy the new Terrain and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

May 07, 2018

Great professional dealership Leased my second car from Patrick, a flawless experience. From sales to service this dealership is right on. Was buying Jeeps from this dealer bef More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Bob Johnson Buick GMC South responded

Love your comments and I'm very pleased that you noticed! Thank you so much for your business. I'll forward this onto Tony & Mark. They'll truly appreciate it as well. Enjoy the new ride and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

April 07, 2018

2017 Canyon All Terrain - patrick Only things I would change were the accessories I had put on my Canyon. Products should have been in store to see. Had Tanou Cover and Bed Extender pu More

by Canyon JFB 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dahlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pultorak
May 01, 2018 -

Bob Johnson Buick GMC South responded

We're truly sorry for any inconvenience that we caused & how the accessories & truck are manufactured. We had multiple issues with our computing system although since then, it is now operating back to normal. We believe this is why your first appointment was not registered. Hopefully GM makes the changes that you suggested in the future as well. Thanks again. Patrick Management

March 24, 2018

MARK HOUSER Mark is a great sales man, friendly, helpful and amazing. He made my first time leasing a car easy and a great experience. I couldn’t be happier! I hi More

by Danika123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Bob Johnson Buick GMC South responded

Awesome to hear! Thank you for your business & kind comments about Mark. I'll forward this onto him and the team. They love reading these. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

March 08, 2018

Suberb Sales and Service - Very Professional Dealership It is an absolute pleasure stopping in to address any of my vehicle's maintenance needs the entire GM Service Team under John Tarplee are most accommo More

by oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tarplee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dahlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Maimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your wonderful comments about our Dealership. John, Tony, Mario, Jeff & Gary will love it as well. I'll pass this on to both sales & service departments. What you experienced is exactly what we train, so I'm very pleased you noticed. Thanks again. Mark Pennella VP Patrick Buick GMC

March 01, 2018

Excellent service! All the employees I have been in contact with were wonderful. Everyone went out of their way to provide me with the best service possible. They are More

by bcb0069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Bob Johnson Buick GMC South responded

That's so great to hear! Thank you for your wonderful comments & business! I'll forward this on as everyone will truly appreciate it. Thanks again. Mark Pennella VP Patrick Buick GMC

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