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Boucher Hyundai of Waukesha
Waukesha, WI
3,800 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs
From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,800 reviews
May 05, 2024
Their customer service is top notch. They’ve given our family great attention to detail care for over 20 years. They’ve given our family great attention to detail care for over 20 years. More
by CCOLLOPY
Verified Customer
Helpful May 02, 2024
The service we have received from this dealership has always been timely and first class. always been timely and first class. More
by GPALMQUIST
Employees Worked With
May 02, 2024
Very easy to work with. Got my car in and looked at in the time I had. Diagnosed the issue, now we’re just waiting on parts. I am hopeful that I will have the same experien Got my car in and looked at in the time I had. Diagnosed the issue, now we’re just waiting on parts. I am hopeful that I will have the same experience when the repairs get done. More
by Bpogantsch
May 02, 2024
Himmy P was super helpful and got me in a new car and out of the dealership within hours. Everyone I encountered was great! of the dealership within hours. Everyone I encountered was great! More
by ecohern
May 02, 2024
Crooks in suits. These snakes at Boucher Hyundai are refusing to answer to me WHY my loan amount was written by Finance Manager JR for $1675.10 MORE than the lease bu These snakes at Boucher Hyundai are refusing to answer to me WHY my loan amount was written by Finance Manager JR for $1675.10 MORE than the lease buyout quote. My lease buyout/TOTAL PURCHASE PRICE (Out the door price!) from Hyundai Motor Finance was $18,361.38, which included sales tax and the two payments remaining on my lease. But as you can see, JR prepared the loan in the amount of $20,036.48. I’ve been asking JR and Ryan for over two months now to explain to me the discrepancy and I want to see an itemization with the explanation for the higher loan amount. At first I was told by management that my lease buyout didn’t include sales tax or the last two remaining lease payments, so those costs had to be added in to my loan. I was told that info before I had received my lease buyout breakdown of the numbers. I finally received the lease buyout breakdown of all the numbers from Hyundai Motor Finance, who had been stonewalling sending me the document for six weeks. Why?? Aren’t I entitled to know what’s in my lease buyout?? I had to fight for that document. I probably made 30 phone calls to Hyundai Motor Finance demanding my document. Why? I was aware of the $399 service fee, but that doesn’t account for the loan being $1675.10 more. The General Sales Manager, Ryan Fitzsimmons, has flat out not responded to a single email of mine demanding to know what was added to my loan. That seems on the up and up, right? The Finance Manager, JR, who wrote the loan and fully well knows what he did, will respond with generalities. Interesting, for a guy who deals in numbers all day long, he won’t provide me any specific numbers. That leads me to speculate and assume I’m not getting answers because he fraudulently padded my loan to increase the commission. This is how Boucher Hyundai treats a return customer—by lying, scheming, and stealing money from me. This was my third transaction with them in six years. What kind of immoral, unscrupulous person does it take to sit face to face with a customer while scamming them behind a computer screen? How low can Boucher Hyundai go? BEFORE considering doing business with a car dealer, watch all the videos on car dealer scams on YouTube. They really have some elaborate schemes to scam you out of money and more. There’s even some undercover footage that’s great. Nothing is too low for them. It’s gotten so bad everyone needs to protect themselves with audio and video before you ever walk through those doors. And I don’t know if that’s even enough, so my advice, don’t ever do business with a car dealer. They’re xxxx. I’m going to fight for a fair and honest resolution to this fraud. To anyone who’s done business with this dealership, you might want to go over your documents with a fine tooth comb or have a professional accountant or attorney look them over. Or better yet, a former car salesperson. They know all the tricks. More
by brysavada
May 01, 2024
We had a great experience at Boucher Hyundai both on the sales side and on the “paperwork” side. All of our questions and concerns were addressed. The negotiation went smoothly. We have also used Boucher sales side and on the “paperwork” side. All of our questions and concerns were addressed. The negotiation went smoothly. We have also used Boucher for service and been satisfied. More
by Wislynn
Employees Worked With
Other Employees :
Mark Wade - Business Office - Great experience!
April 30, 2024
My purchasing experience was great from start to finish. Everyone was very personable and respectful. Everyone was very personable and respectful. More
by JMBONDE
Employees Worked With
April 30, 2024
Derrick tool great care of me and my vehicle while I was there! He answered all questions and left me with information for next visit. I am very pleased with the service I received. I will be back! -Tiffan there! He answered all questions and left me with information for next visit. I am very pleased with the service I received. I will be back! -Tiffany More
by Tiffany
Employees Worked With
Derrick S
April 29, 2024
My visit to Hyundai was great! They are very efficient and knowledgeable about oil changes. They are very efficient and knowledgeable about oil changes. More
by BRWNEYEDGRL302
Employees Worked With
