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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

October 17, 2020

I Had the easiest car buying experience of my life Jose Garcia was knowledgeable and friendly and took and answered all of my questions quickly. Happy 200th car sale More

by jasonjvalencia31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2020 -

Bourne's Auto Center responded

Jason, thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to ensure that our customers have a smooth and efficient car buying experience. Jose Garcia is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 15, 2020

Terrific to work with. Very down to earth and to the point. Felt very easy and they were very trustworthy and professional. Would definitely return again! More

by msarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to ensure our customers have a smooth and efficient transaction. I can assure you that it was our pleasure to assist you with the purchase of your vehicle and we look forward to seeing you the next time you are in the market for a vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 15, 2020

Trey was amazing, witty and professional at same time. Mike B in service absolutely on top of things. All crew was friendly and the company has such a good vibe. I have never experienced this at a deale More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike B (I think) in used car service, Trevon Hubbard
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Oct 16, 2020 -

Bourne's Auto Center responded

Cindy, we would like to thank you and your family for your continued business as well as your kind words and recommendation! We are committed to providing the highest level of service to ensure that our customers have an excellent experience shopping with us. Trey and Mike Bethoney are tremendous members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase and servicing of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

October 15, 2020

Great experience buying a used vehicle at Bourne’s! Jose was easy to work with, knowledgeable, and patient with our questions and test drive requests. He was a huge help from when we walked in through picki More

by Matthew G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2020 -

Bourne's Auto Center responded

Matthew, thank you for your kind words, recommendation, and 5-star review! Our no-hassle pricing allows our customers to know exactly what they will pay for any of our vehicles on our lot making for a no-pressure car buying experience. Jose and Shawn are both superb members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 15, 2020

Kim was a pleasure to work with. Being a first time buyer, I really didn't have a clue about what I wanted or how to go about the purchasing process. Kim was patient, helpful and quick to follow up wit More

by seanhannon15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2020 -

Bourne's Auto Center responded

Sean, thank you for your kind words and congratulations on purchasing your first vehicle! We are committed to providing all of our customers with a high level of service to ensure they have an excellent car buying experience. Kim is an outstanding sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 13, 2020

I went in told him what I wanted an he gave me options an I got my RAV4 2 days later he was great job More

by Maadrienne1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon McDermott
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Oct 16, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We stock a wide variety of vehicles and we are confident that all of our customers will find something well suited to their needs and budget. It was our pleasure to assist you with the purchase of your Toyota RAV4 and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 10, 2020

Trevon Hubbard thank you so much for excellent service....Excellent sales man..Also Dave Olson thank you so much...My daughter has bought 2 cars from same place .. More

by josephortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
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Oct 19, 2020 -

Bourne's Auto Center responded

Joseph, thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have an excellent experience shopping with us. Trevon Hubbard and Dave Olson are both outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 09, 2020

Amazing service! Even stayed an hour after closing to make sure I got the car that day! Will definitely be returning next time I need a new car. More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2020 -

Bourne's Auto Center responded

Sarah, thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that our customers have an excellent experience shopping with us. Our sales professionals always go above and beyond for our customers and I can assure you that it was Jose Garcia and Jose Molina's pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 07, 2020

Great communication. Awaiting vehicle to add to our family. Great people. Thank you for helping us. Please stay safe Bourne family. Have a great day More

by adgholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have an excellent car buying experience. I can assure you that it was our pleasure to assist you with the purchase of your vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

October 03, 2020

The whole experience at Bourne’s was great. Tori, Carlos and Shawn all answered every question I had and the whole experience from start to finish was easy and stress free. I never felt pressured at all to More

by tburns6677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation, compliments, and 5-star review! Our purchasing process is designed to be no-hassle and pressure-free to ensure that our customers have an enjoyable car buying experience. Tori, Carlos, and Shawn are all superb members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

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