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Bourne's Auto Center

South Easton, MA

4.9
5,006 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 5,006 reviews

June 11, 2019

Fantastic Experience All Around From my initial contact, continuing after I picked up my vehicle I was very impressed with the service, and selection at Bourne's. I knew what I want More

by Craig_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Jul 03, 2019 -

Bourne's Auto Center responded

Craig, thank you for your 5-star review! We are pleased that Greg was able to provide you with a fantastic experience! It was Greg's pleasure to assist you with your new vehicle. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 11, 2019

Bourne review Amazing service very nice people got just what I wanted. I would definitely recommend this dealership for your needs. They have a lot of different opt More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for the 5-star review! We are pleased that you were able to find the vehicle that you were looking for. In addition, we are pleased to have earned your business and appreciate your recommendation! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 10, 2019

Great! We had another great experience at Bourne's. Tori was very knowledgeable and helpful in getting the exact car we were looking for! The whole proces More

by Cricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

We are pleased that you once again had a great experience at our dealership! Tori is an excellent sales professional and it was her pleasure to assist you with your new vehicle! Every customer can expect a smooth and pain-free experience at Bourne's! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 08, 2019

Amazing experience! I usually don’t write many reviews, but I couldn’t resist writing this one from my recent experience at Bourne’s Auto. For many years now my fami More

by HappycustomerDi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Burnham, Greg Cummings
Jul 03, 2019 -

Bourne's Auto Center responded

We appreciate you and your family's continued support of Bourne's. Greg is an excellent sales professional and it was his pleasure to assist you with finding the perfect vehicle! Dallas is also a great member of the team and he always works his best to get every customer the best value on their trade-in vehicle. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 07, 2019

No pressure shopping I had been car shopping online for a little bit now and comparing pricing. No matter where I looked I found myself right back at Bourne’s Auto. Pleasa More

by Kmr570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review of your experience shopping with us! We strive to stock the highest quality pre-owned vehicles at the best possible price! Our staff is always working hard to make sure that every customer has a great experience like yourself! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 06, 2019

Very good experience Tori was pleasant to work with. She was very knowledgeable at her position and helpful throughout the entire process. She was also very good at commun More

by ap26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review! Tori is a wonderful sales professional who always makes sure to give her customers the best customer service possible! I can assure you that it was her pleasure to assist you with your car buying experience. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 05, 2019

Good overall experience The initial price was reasonable, and Kim went above and beyond to ensure my experience was good. No haggling, and no issue with financing using my o More

by petula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Bourne's Auto Center responded

Thank you for your business, it was Kim's pleasure to assist you in purchasing your vehicle. If you have any questions or concerns in the meantime please do not hesitate to reach out. Thanks again, Michael Kelley General Manager

June 05, 2019

Trading a Jetta for a Jeep! This place is great! Has a lot of options and very knowledgeable staff, Jose was very professional to work with! The prices at Bourne’s cannot be beat More

by moeyyyyyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Bourne's Auto Center responded

Thank you so much for your great review. It was Jose and our team's pleasure to assist you in the purchase of your new Jeep and to trade in your Jetta. If you have any questions or concerns please do not hesitate to reach out. Thank you again, Michael Kelley General Manager

June 04, 2019

No Pressure David Pair was very helpful and approachable. I never felt pressured or rushed into buying anything and I am very happy with my purchase. Thanks! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Bourne's Auto Center responded

Thank you for your business and 5 star rating! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 03, 2019

Easy Peasy The staff at Bourne's Auto were professional and helpful. The inventory is maintained online which makes it very easy to select a vehicle that meet More

by liztre
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Bourne's Auto Center responded

"Easy Peasy" is exactly what every customer should expect when purchasing a vehicle from our team. We appreciate your kind words and your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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