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Bourne's Auto Center

South Easton, MA

4.9
4,943 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,943 reviews

August 30, 2018

A fast, easy buy Unfortunately, I had to look for cars out of necessity, not desire, so my parents directed me to Bourne, having bought cars there before. I have to sa More

by Mattc1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Aug 30, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. We are thrilled you found our "No Hassle" pricing and customer service commitment to be quick and painless. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 30, 2018

Easiest car purchase ever! Bourne's came highly recommended and now I know why. Credit process easy and painless. Every person I had contact with was professional, patient, an More

by RTYalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard, Caroline Simmons
Aug 30, 2018 -

Bourne's Auto Center responded

Looking good! We are thrilled Trey and the rest of our team was able to provide you with your "easiest car purchase!" It was an absolute pleasure assisting you and we greatly appreciate your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 29, 2018

Thank you! I looked around at other dealers and Bourne's was by far the best to deal with. Everyone I dealt with, Mario was my sales guy, treated us so nicely a More

by Cmaroney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Bourne's Auto Center responded

We are honored to have earned your business. Mario appreciates your recognition and I can assure you it was his pleasure assisting you. Your recommendation is extremely important to us and greatly appreciated. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 29, 2018

Great experience! I came in with financing secured through my bank but the team was able to get me a better rate through one of their lenders. Walked in at 10AM and ca More

by Jorlee61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Aug 29, 2018 -

Bourne's Auto Center responded

WOW! This is awesome! We are thrilled our team was able to secure you a better interest rate and deliver the vehicle on the same time. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 29, 2018

Great buying experience on one of the hottest days of the ye Jose Garcia was my salesman...great friendly guy and easy to work with! Great experience for something that's usually not! Awesome staff and the Finan More

by Polly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Bourne's Auto Center responded

Thank you for your business and amazingly kind words. Jose and George are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. Your recommendation is greatly appreciated! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 28, 2018

Second Time Back in 6 Months I had the pleasure of working with Greg in sales and George in finance and from start to finish, they made the car buying process a breeze. The price More

by sevnthwonder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Aug 28, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! Those are two amazing looking automobiles! We appreciate your kind words. Greg and George appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 25, 2018

Beyond Amazing I walked in midday Saturday expecting to walk out with an SUV and Tori and Shawn made it happen! I have never been more impressed with service in my More

by Jenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2018 -

Bourne's Auto Center responded

Thank you for your business! It was our pleasure assisting you with your purchase. Tori and Shawn appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 24, 2018

Great Buying experience Had a really good experience with this dealership. Got a great car at an affordable price. Greg was my sales rep and made the experience very simple More

by Swedish5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Aug 24, 2018 -

Bourne's Auto Center responded

Thank you for your business! We appreciate you taking the time to review your experience. It was our pleasure assisting you with your purchase and we are honored to have earned your recommendation. If you need anything at all, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 24, 2018

Wide variety of used cars and dedicated sales team I had a very good experience at Bourne Auto. My sales associate Greg Cummings was very helpful and came through on all of my requests for the type of More

by Brian1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Aug 24, 2018 -

Bourne's Auto Center responded

Looking good! We are honored to have earned your business and your recommendation. Greg appreciates your recognition and we cannot agree more that he is a dedicated sales professional. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 23, 2018

No hassle Mark was fantastic. He wasn’t just trying to make a sale. He helped us find what we wanted and went above and beyond to help us with the paperwork. We More

by Mec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Bourne's Auto Center responded

Thank you for your business! The 5 star experience you described is exactly what every customer should expect when purchasing a vehicle from our team. Mark appreciates your recognition and recommendation. I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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